A Comfortable Cozy Hotel at Quality Hotel Carlton
Price on request
441 Royal Parade, Parkville VIC 3052, Australia
Room Layouts & Capacity
Amenities & Extras
Food & Beverage
Audio Visual Equipment (AV)
Other Amenities & Extras
Reviews for Quality Hotel Carlton
Jo Husband
I was absolutely disgusted by the state of the bathroom when I stayed in August 2023. I was booked for 3 nights but only stayed one due to the strong cigarette smell in the bathroom. The shower had mouldy grout, tiles were missing and when I closed the shower screen it fell of its rails. I tried to iron a shirt and it blew the fuse to all the power points. I have asked for a refund multiple times but they refuse. Surely there needs to be a certain level of cleanliness even in a 3.5 star hotel??
S. w.
157$ room. no water coming out of hot tap in sink or shower. reception says 'we don't know' and can't do anything but tell a manager who isn't there. At arrival at 10pm, room lights on, tv playing, batteries out of the smoke alarm, and the room stinking like cigarette smoke. So no shower, smoking in the room, refusal to refund or get the manager for a complaint.
Kimberly Harding
I chose Carlton because of the king size bed and the bath for my first solo night away from my 1 year old. I was disappointed to find that they do not supply a bath plug so I couldn't use the bath. I even contacted the concierge and they said that they weren't included in the room. However, the bed was comfortable and overall well priced, along the tram line without the city noises.
Sally Richards
This hotel is in a terrible state of disrepair. Broken shower screen, bathroom door broken off completely, dirty bath, hair in the bath, water damaged wood in the bathroom, broken electric switches. Also (ironically) they take $50 bond in case you damage the room. One week later it has not been credited to my bank. I’ll have to chase it.
Chloe Faulkner
Wanted a cheaper hotel room for a night, Saw alot of negative reviews about this place but I was pleasantly surprised The lobby is still under renovations but the room I got was brand new and very clean, no bin provided which was strange but yeah it was a really nice place for the price Lovely staff too!!