Peppers Soul
8 The Esplanade, Surfers Paradise QLD 4217, Australia
Hotel
•Why you'll love Peppers Soul
- Flexible meeting spaces
- State of the art facilities
- Central ocean view venue
Redefining world-class luxury, Peppers Soul rises 77 levels above Surfers Paradise, and more importantly, above all delegate and guest expectations. Not just a conference location but a destination in itself, Peppers Soul offers unparalleled facilities, services and little luxuries that will leave every delegate with a smile on their face.
Peppers Soul boasts outstanding conference, meeting, event and function rooms to suit every occasion, from intimate board meetings to 5 star cocktail functions for up to 130 guests.
With unique and flexible spaces, beautiful breakout areas, state of the art facilities and an enviable food and beverage offering, Peppers Soul is also a venue designed to excite and inspire. Our attentive staff will work with you to ensure your conference or event goes off according to plan, and you can be guaranteed of superb service at every step along the way.
Peppers Soul Function Rooms
Secret Garden
Reflections Boardroom
Beach View Deck
Waterline Rooms
Reviews for Peppers Soul
Michael Taiese
Hello, I just wanted to share our family’s wonderful experience at Peppers Soul. We truly enjoyed our time there and found it to be quite special. The staff were exceptionally friendly and welcoming. Our apartment, with its beautiful views of Surfers Beach coast from the balcony, was absolutely lovely. The daily housekeeping service was much appreciated, and the hotel pools suited all ages perfectly. The location was very convenient, being close to many attractions, and we would definitely consider staying here again in the future. Additionally, the short drive to the theme parks was a real highlight for the kids, especially for my niece. Thank you to everyone at Peppers Soul Paradise for helping make our holiday a truly memorable trip.
Isabella Li
We stayed 5 nights at Peppers Soul Gold Coast and the room cleaning was absolutely disgusting. Not once in 5 days was the table wiped. Hair was left around and clearly not cleaned properly. Even worse when we checked in on day one, there was a used tissue left outside the lift, and it was still there when we checked out. That alone says everything about their cleaning standards. Same style room in the same building is $200 less per night on airbnb with no house keeping, which honestly makes this experience feel like a joke. The cleaners genuinely couldn’t care less. For the price you pay to stay here, this level of hygiene is unacceptable. I’ve attached photos because words don’t do it justice. Why did I do this to myself? Definitely not worth the money.
Shou Yanagi
First time starting at Soul and will definitely will return. Check in staff, Aleksandra was very helpful and friendly. Apologies if I spelled the name incorrectly. The room was spacious, ample amenities, with washer and dryer. The rooms were clean and the pillows were decent (with lots to spare). We've had good night rests, which is uncommon at most accommodations. Soul has nice indoor and outdoor pools, spa, sauna and steam rooms. The beach is just outside the hotel with restaurants everywhere.
Chung Boon Low
I left some crucial medicine I need behind on the side of the fridge door. I checked out an when realising immediately call reception the next day. The staff was told me she could not communicate with the person in that room as it's not their policy or responsiblity for any lost property. This medicine is crucial for myself and people do make mistakes and forget when they are travelling and moving in the morning. I am totally shocked and disgusted by your response. It's amazing how you have this tune on your call waiting saying this is the holiday of your dreams. This is the worst hotel service I've ever experienced. Be warned if you dare forget anything in this hotel. I am more upset about how little care and cold the reception staff was. Your hotel jingle on the phone mentions it's the holiday of your dreams. However your staff are absolutely cold. A simple 'I will do me best to check for you and I realise that the medicine is important to you would have reassured me' However anyone reading this review and your reply realises my point when it comes to service and hospitality. It reinforced my point and it undoes any good work your cleaning staff and other hotel staff have done in keeping your establishment in such great condition.
A Wong
Simply stunning. This is not standard hotel accommodation; these are luxurious, apartment-style rooms with all the high-end comforts. The unit felt massive, featuring a full kitchen, large living room, and a laundry machine. The enormous, spa-like bathroom was the star, boasting two sinks, a separate shower, and an incredible whirlpool tub with a window into the bedroom for enjoying the view (or just relaxing). The balcony offered a jaw-dropping, quintessential Gold Coast view of the beach and ocean. The hotel’s amenities and service matched the quality of the room: we enjoyed the indoor and outdoor pools for a few laps, and the front desk was very helpful, securing us a later check-out. With restaurants, shops, and a supermarket right on the doorstep, the convenience is unbeatable.
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