120 North Terrace, Adelaide SA 5000, Australia
Hotel
•The Playford Adelaide, MGallery is a boutique five-star AAA accredited multi-award-winning hotel in the heart of Adelaide located on the city’s vibrant North Terrace. Offering the perfect blend of classical style and contemporary luxury, the stunning Art Nouveau ambience flows through all 182 beautifully appointed guestrooms, studio spa suites and New York-style loft suites, all with luxurious amenities. With 24-hour guest facilities including a fully equipped Health Club, indoor heated pool with spa and sauna, business centre and guest laundry the Playford can cater to your every need. Located only 9km from Adelaide International Airport and ideally situated within walking distance to the Festival Theatre, Convention Centre, Adelaide Casino, Parliament House, central business district and major shopping and restaurant precincts. Showcasing Adelaide's finest produce the Playford restaurant is open for breakfast and dinner, aiming to deliver a highly personalised guest experience in keeping with the hotel’s philosophy of a home away from home. The team believe that fine food should be good for you and therefore use organic, bio-dynamic and free-range produce wherever possible, with no genetically modified foods. The buffet breakfast showcases an extensive array of local and exotic fruits, breads and traditional hot breakfast accompaniments and dinner incorporates the best of high-quality South Australian ingredients teamed with a boutique wine list. This restaurant quality food transpires within the Playford conferencing centre, featuring 7 dedicated function rooms. From the sweeping grand staircase to the gold leaf walls, the first-floor setting is truly unique. Immerse yourself in the Art Nouveau surrounds, bathed in natural light with floor-to-ceiling windows and full balcony access onto picturesque North Terrace. The Playford specialises in delivering personalised service for 2 to 60 guests.
Our function rooms feature Bose sound and dedicated high speed lines and our in-house audio-visual technicians are onsite 24 hours a day. Coupled with personalised service and restaurant-quality cuisine. The room features a solid wooden boa...
Our dedicated first-floor Banquet facilities are unique, bathed in natural daylight with Art Nouveau fittings and balcony access to picturesque North Terrace. We specialise in restaurant-quality food and service for gala dinners, cocktail r...
Located on level one, the sweeping staircase leads your guests to a self-contained function floor with its own bathrooms, lift access, and a dedicated bar. Our function rooms feature Bose sound and dedicated high-speed lines and our in-hous...
Located on level one, the sweeping staircase leads your guests to a self-contained function floor with its own bathrooms, lift access, and a dedicated bar. Our function rooms feature Bose sound and dedicated high-speed lines and our in-hous...
Our dedicated first-floor Banquet facilities are unique, bathed in natural daylight with Art Nouveau fittings and balcony access to picturesque North Terrace. We specialize in restaurant-quality food and service for gala dinners, cocktail r...
Located on level one, the sweeping staircase leads your guests to a self-contained function floor with its own bathrooms, lift access, and a dedicated bar. Our function rooms feature Bose sound and dedicated high-speed lines and our in-hous...
Located on level one, the sweeping staircase leads your guests to a self-contained function floor with its own bathrooms, lift access, and a dedicated bar. Our function rooms feature Bose sound and dedicated high-speed lines and our in-hous...
Our dedicated first-floor Banquet facilities are unique, bathed in natural daylight with Art Nouveau fittings, and balcony access to picturesque North Terrace. We specialize in restaurant-quality food and service for gala dinners, cocktail ...
The location was convenient, opposite railway station and close by tram and bus stops. We requested quiet room with walk in shower and it was great. Room was spacious and clean. Prompt service from the room service/ concierge. We enjoyed the indoor swimming pool and spa. The swimming pool water could be warmer. The dark chocolate orange drink near the concierge was delicious. Ricky at the concierge was helpful and welcoming, making us feel like home.
Fantastic mini stay-cay at this gorgeous accommodation. Staff were just brilliant and we loved our rooms, the amenities, and our buffet breakfast was amazing! Perfectly positioned to walk everywhere we needed to go and especially to Adelaide Oval for the footy! Our stay was thoroughly enjoyed by all of us, especially my two nephews.
The Playford is a great hotel. We booked a one bedroom suite and it was clean and spacious. Our first room (106) was AMAZING! Nice and large and roomy. But it was directly over the garage collection and sewage drainage. So we heard the garbage trucks and sewage trucks early in the morning. So we asked to be moved and they put us in an accessible room (221), which was still nice but no where near as nice as the one we moved from. The shower was open and only had a curtain around it and was directly by the toilet. So whenever we showered the entire floor around the toilet was full of water and the floor was extremely slippery. So we had to use towels on the floor to keep from slipping. Food at the Luma was very good. A little pricey but that is to be expected for hotel food. Also in a great location - directly across from the train station and a tram stop. Tram and busses are free to a certain point. Walking distance to lots of shops and restaurants. Will definitely stay again.
Easy check in with friendly staff. The loft room was beautiful. Everything was catered for. We had breakfast included and the only downfall was not being advised that barista coffee was an extra charge. The location is great for exploring the CBD. Overall we really enjoyed our stay and will be back.
Overall Experience: My family and I recently stayed at the Playford Adelaide, and while we were generally satisfied, there were some inconsistencies that, in my opinion, need addressing for a hotel of this caliber. Positive Aspects: 1. 2. The room size was generous, which was a definite plus for our family. Overall, from check-in to check-out, the staff were friendly and helpful. Areas for Improvement: 1. Accor Gold Membership Recognition: As an Accor Gold member, I was a bit disappointed that there was no mention of a room upgrade during check-in. I understand that upgrades are subject to availability, but it would have been nice to have been acknowledged. Additionally, while the free gift entitlement was mentioned, it was not actually provided. This isn't a major issue, but it's a perk I've consistently received at other Accor properties. 2. Inconsistent Service: The service was not always consistent. One particular incident highlighted this: it took over an hour to have a bath mat delivered to our room. I had to call twice and eventually go down to the front desk in person to resolve the issue. This occurred around 6:45 PM. There also seemed to be some confusion among the front office team regarding this request. As a 5-star hotel, I expect a higher level of service consistency. 3. Housekeeping: The housekeeping service could be improved. On one occasion, the room was not cleaned to a satisfactory standard, as I found some hairs in the room after it had been serviced.
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