Entire Venue Hire at Cleveland Tavern
22-28 Shore St W, Cleveland QLD 4163, Australia
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Reviews for Cleveland Tavern
Paula Lowe
Held my Husbands 50th Birthday Party in the upstairs function room and it’s was fantastic. The staff were excellent, everything went so smoothly. Great variety of platters to choose and they were great, affordable and delicious. Highly recommend to anyone needing to hold a Party. They organised everything, all we needed to do was show up on the day. They made the whole day stress free. 10 Stars from us 🍾🎉🥳🍾🎉🍾🥳
Terry Rangger
Had a night out on Friday, me and my mum had a nice dinner, chicken snitzel was great big piece nice and juicy, I had the big Parma with bacon base, bacon, cheese and onion rings, chips and salad. So good 👍😊 Beautiful cold beers and great service. Good pub vibe going on
Carmen Yow
Dropped in for a quick lunch, and the service was excellent. The food was freshly cooked and the servings were of a great size. The manager was friendly and attentive, I could tell that she cared about her Tavern and its customers. The Tavern was clean and well looked after, I am pleased that I dropped in. Highly recommend.
Woo Jhang
I am extremely disappointed and frustrated with the way my mother was treated. My mother is elderly and does not speak English. While we don’t encourage her to gamble, we allow her some independence, and Cleveland Tavern has always been the one place we trusted for her safety. We live in Thornlands, so her wellbeing is very important to us. On Thursday, when the venue closed early, my mother was left waiting for a taxi for 2 hours. Thankfully, the security guard and the manager on duty that night showed genuine care. The security guard in particular went above and beyond—helping her communicate by translating into Chinese and making sure she got home safely. When my mother later offered him money out of gratitude, he refused. That level of kindness and professionalism should be recognised. However, what happened on Saturday (April 4) is completely unacceptable. Once again, taxis were not available and my mother was left waiting for a long time—but this time, the manager on duty was rude, dismissive, and showed no willingness to help. My mother felt ignored and unsafe. The difference in attitude compared to Thursday is shocking. How can the level of care vary so drastically depending on who is working? This inconsistency is dangerous, especially when dealing with vulnerable customers like my mother. We trusted this venue for the past 3 months without any issues, but now that trust has been seriously damaged. I expect accountability for this situation. I will be coming in on Tuesday morning to speak with management directly. This needs to be addressed immediately.
Ross Lockhart
Took the family for a Wednesday dinner. Staff were super friendly! Ash welcomed us as we entered and made sure everything went well. Great little local for a good feed
Other spaces at this venue
The Stradbroke Room
The Green Room
