The Nook at Holiday Inn Express Brisbane Central
Price on request
168 Wharf St, Spring Hill QLD 4000, Australia
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Reviews for Holiday Inn Express Brisbane Central
C went here
Awful. I have written a longer review, but I have so little respect for this establishment that I cannot be bothered to edit. We were in a group where 90% complained about cleanliness. The room was dirty and the shower leaked. I had to beg to be moved after finding enough hair to fashion a small wig. When we actually left the room, and this is wild to me, we did a thorough sweep to make sure we had not left anything and found someone's medication (in one of those tubs that separates them by day), showing that they do not clean the rooms. Furthermore in a twin room there was no privacy in the toilet meaning people needed to wait outside. One member of staff was useful, but only after I kept arguing. One woman (name is being left off of here), who was apparently a manager, actually accused me of lying saying “that is what you are saying but I cannot take your word for it“ over something which was easily provable. One night another guest (after a few drinks) innocently tried to get in our room when we were not there, and left the signs on the floor. I had to argue to get CCTV as frankly I did not trust the situation was innocent. We were made to feel extremely uncomfortable by staff. What is more, it is on a horrible hill, so my advice would be to find another budget hotel. Budget does not mean filthy, rude and incompetent.
Joseph Chow
The hotel was located on a slope with a better view of the city. The area was quite quiet. Therefore, breakfast was included in the room rate. The choice was average with just one or two alternations in the buffet menu. Freshly brewed coffee was offered at a charge. I stayed for 4 nights and appreciated the room design very much. It was quite modern and user oriented. However, a few minor improvements could be made such as replacing the mirror, washing basin due to wear and tear, adding a curtain to block the light from the bathroom, a rail to hang more clothes...etc. The window blind was excellent, blocking all the light for a better sleep. TV was large enough, but watching YouTube was not available. Toothbrush and other daily necessities were offered at the front desk upon request. Shower area was sizable. Carpark was fully automatic at the entrance without using a ticket.
Jacqueline C
We stayed from December 23 to December 30, 2025, and had a great experience. Breakfast was included during the public holiday period, which was very convenient. All staff were friendly and welcoming, both at the front desk and in the restaurant. Special thanks to Express Agent Nikki for her quick and helpful email responses when we had additional requests after booking. We had a lovely and memorable holiday in Australia. We are planning a trip to Japan in mid-January, and it’s a pity that there are limited IHG hotel options in the city we will be visiting — otherwise, we would definitely choose IHG again.
Haydn M
We stayed on the Valentines day weekend - Very expensive for the Saturday night but that is what hotels do. Parking is very expensive. Staff are nice and helpful - I was impressed by the morning breakfast service - a good range of items and continually refreshed - staff constantly cleaning tables with so many tourists staying - the Burcher Muesli was a surprise as very rare to see this in Australia. Delicious - Convenient location and will be happy to stay again - rooms were in good shape and the cleaning team deserve praise as the hotel is super hectic on the weekends - we have stayed at these hotels around the world and this one is in the top few for good operations. Cheers, Haydn - Lake Macquarie - Australia
Mads Larsen
We have stayed at the hotel during our stay in Brisbane. One night we ordered dinner at the hotel and there were some problems with sold out items that we had paid for. However, it was resolved by the hotel manager and we were refunded our money. Overall we have been happy to stay here. The hotel is well located, the breakfast is nice, the rooms are nice and the bar has a good selection of beers and drinks.
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