



12 Steel St, Newcastle West NSW 2302, Australia
Hotel
•Looking for a hotel that offers the perfect blend of luxury and affordability in the heart of Newcastle, Australia? Mercure Newcastle offers the best location Newcastle has to offer. Jaw dropping coastline, the vibrant foreshore, exciting nightlife, and beautiful beaches worth dipping your toes into are just some of the many charms of this coastal city. Newcastle is the gateway to both the magical Hunter Valley Wine Region and the Lake Macquarie area, providing a convenient location to base yourself during your NSW adventures.
Recently refurbished Mercure Newcastle is the gateway to both the magical Hunter Valley Wine Region and the Lake Macquarie area, providing a convenient location to base yourself during your NSW adventures. The hotel contains 131 rooms on seven levels and features four meeting and event spaces, a board room, free Wi-Fi, air conditioning, in-house dining, luggage storage, 24-hour reception, and more, ensuring that all your needs are met during your stay.
It's the perfect choice for your events. At Mercure Newcastle, we understand that hosting an event requires meticulous planning and execution. Our dedicated team is committed to providing exceptional service to ensure your event is memorable and seamless. Whether you’re organising a corporate meeting, a team-building retreat, or a special celebration, our versatile event spaces are designed to cater to various needs. Make your special event truly unforgettable as you take advantage of our customisable packages, state-of-the-art audiovisual equipment, and high-speed Wi-Fi.









Stayed here for two nights , Christmas and the next. The staff were all friendly and helpful👍🏻 The building is old, probably time for an overhaul, but as this is very expensive, I can't see it happening soon. It has a car park, for which you pay extra. The upper level has been closed off for quite some time by the look of it. We had a delicious dinner at the restaurant. As you exit the lift to the rooms, you get an aroma like cigarette smoke and old carpet. The room was clean and everything worked. The location is central , however our room faced the street. Christmas night was relatively quiet but the next was not. The night club on the adjacent corner was open and the loud music was still going by the time I managed to get to sleep, around midnight I think. Traffic noise is also a problem. Would we stay again? Yes, but only if I had a room facing away from the street.
everything is good, but need to pay abit attention to the property condition…. got a major crack inside the toilet with peeled floor, lucky no incident…. soap is pretty much almost empty for shower….. same with shampoo…. the remaining is quite positive with cleanliness welcome drink and greeting from the night shift manager…. not the best but kind of like the self checkin/checkout….
Stayed at Mercure Newcastle for 2 nights. Hotel is located in a convenient location. Person at the reception was friendly on 25th when we were checking in but the person on 27th wasn’t when we were checking out. They will charge you up front for parking but that doesn’t guarantee you a parking lot. They have a typical buffet and, was not refilled fast enough.
Great service and workers. Magnificent location as it’s in the middle of everything. Biggest disappointment was the rooms. They need big renovations. So old. Found an old big toe nail clipping from last person ready for my toddler to snack on. Bathroom was siliconed together and bath has definitely seen better days. If they renovated all the rooms and bathrooms it would be perfect. Time to give the rooms some love guys!
I have stayed at this hotel on multiple occasions and everytime I leave impressed. As a loyalty member I receive a handwritten card, and some treats every time I stay. On this occasion I made an error with the dates when booking. As soon as I called the attitude was positive and the help I received exceptional. Special mention to Abby. This hotel also has a really easy way to allow you to stream from your own devices. It's great!

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