



7 Caroline Springs Blvd, Caroline Springs VIC 3023, Australia
Hotel
•Punthill Caroline Springs Apartment Hotel offers 80 state-of-the-art Studio, One & Two Bedroom fully self-catering apartments, with beautiful lakeside views, ideal for short or long-term stays.
Located right on the lakeside and with the convenience of nearby shops, cafes and restaurants, Punthill Caroline Springs offers excellent apartment hotel accommodation just half an hour’s drive west of Melbourne CBD.
The property features on-site parking, meeting & events facilities, working space in the lobby, a pantry shop, laundry facilities and a gym. The spacious apartments include cooking facilities, balconies, desks and fast, high-quality internet.
Situated just off the Western Highway and easily accessible from the Calder Highway, Punthill Caroline Springs is the ideal accommodation choice when travelling for business to Laverton, Derrimut, Sunshine, St Albans, Taylors Lakes, Melton and nearby commercial precincts.

Very friendly and helpful staff. Spacious rooms. The lake view from mine was delightful. I was too early for check-in, but was able to use the reception area facilities including power and Wi-Fi, the coffee machine, and so on. The bed was comfortable, the apartment was clean and serviceable, and there are great little shops and restaurants in the vicinity.
A nice place to stay if you're visiting the western suburbs of Melbourne. Good rooms with reasonable amenities and located above some excellent restaurants and cafes as well as an IGA and Dan Murphys. The only downside is that street it's located on has become very busy and can get gridlocked during peak periods.
We recently stayed two nights with family & friends and enjoyed beautiful views of the lake & exceptional service. Mel & I fully discussed my needs & requirements to make my guests stay as comfortable & enjoyable as possible. Mel offered a room where my guests & us could gather & enjoy refreshments & snacks in celebration of my daughters wedding held at nearby Witchmout winery. The staff were fantastic especially Mel who went above & beyond to make our stay extremely satisfactory.
After hours access at 10:30 pm both room keys were unable to access lobby, after a long wait in the dark lobby and an unhelful phone call answered from sydenham, one key was functional for about 5 minutes, upon leaving to access our car another couple had the same issue. No email response, no contact after issue. Greater that 4 weeks later finally a reply, offering us a "discount and upgrade" should we choose to stay again which seems a joke to me. Steer clear of this establishment. TGe promise of "retraining our staff" is clearly nonsense as the same issue appears in other reviews previously. Poor form
Do not stay here if you value your sleep and money. Similar to previous complaint with noises, you will have bad sleepless nights staying here. Party in small pack room, loud shouting and singing, disorderly behaviour were seem to be allowed by management, lack of respect, lack of control.

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