Plaza Ballroom at The Savoy Hotel on Little Collins Melbourne
630 Little Collins Street, Melbourne VIC 3000, Australia
The Plaza Ballroom is one of the largest spaces available at The Savoy Hotel on Little Collins. In fact, there's space for up to 200 guests. Factor in the elegant old-meets-new approach of the hotel to space available, and it's little wonder the Plaza Ballroom is so popular with weddings, and other important events.The Savoy Hotel on Little Collins is also situated across the road from Southern Cross Station, which makes it ideal for visiting family, or team members in town for a conference.
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Please note, that pricing and inclusions may be subject to change without notice. We recommend confirming with the listing prior to booking to ensure you have the most up-to-date information.
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Reviews for The Savoy Hotel on Little Collins Melbourne
s han
Upon checking into my room, I found tissue paper stuffed into the door strike plate. This is something that should never be present in a room that has been inspected and prepared for a new guest, and it suggests a clear lapse in the hotel’s room inspection procedures. More importantly, this raised serious concerns about the hotel’s security standards. As a guest, I had no way of knowing why the paper had been placed there, how long it had been there, or whether it could affect the proper functioning of the door lock. My immediate concern was whether the room was actually secure, not whether it was simply a housekeeping oversight. I reported the issue to the front desk. The manager stated that it was likely caused by a previous guest, but no apology was offered, nor did I feel that my concerns about room security were taken seriously. Even more disappointing, I was told that I would receive a follow-up phone call with an explanation, but no one ever contacted me before I checked out. The issue itself may have been relatively minor, but the lack of communication, accountability, and follow-up was disappointing. Guest safety and peace of mind should always be treated as a priority, especially when a potential security concern is reported. The hotel’s location is excellent, but this experience has significantly affected my confidence in the property’s management and security standards. Unfortunately, it would make me hesitant to stay here again. Update: The hotel has since provided a detailed explanation and confirmed that a refund was issued. I appreciate the effort taken to investigate the matter. However, I would like to clarify that the paper found in the door strike plate was not the primary reason I decided to check out. Had the situation been handled with professionalism, empathy, and a sincere apology, I would likely have continued my stay. What ultimately caused me to lose confidence was the way my concerns were handled at the time. When I raised what I believed to be a legitimate security concern, I did not feel that it was taken seriously. I was asked, “What would you like?”, which came across as dismissive rather than supportive. I was not looking for compensation; I was simply looking for reassurance and a professional response. I was also informed that no senior manager was available over the weekend, leaving me with no practical way to escalate my concerns at the time. While I appreciate the hotel’s investigation afterwards, first impressions matter. The initial response to a guest’s safety concern is ultimately what led me to leave the property.
Christopher Stringer
Booked this the day we checked in, last minute trip to Melbourne, booked a standard king room, checked in and was upgraded to executive king room, room was spotless and had a very comfy mattress. Staff we were lovely and friendly. Wish I booked earlier to use the spa. Location is fanatic opposite Southern Cross and Skybus. Would definitely recommend, may return in December when i am in Melbourne
Eddie Tan
A beautiful classic hotel. Next to Southern Cross station. Very convenient with all the eateries and shops in the surrounding. Very clean and bright hotel. Friendly staffs too. Will surely be back again
B P
My stay at this so called 4 star Hotel was a letdown across the board with issues spanning Maintenance,Housekeeping Management and even the restaurant Maintenance issues were frequent and poorly handled.Issues in the room were either ignored,temporarily patched or made worse by staff who didn’t seem properly trained.What should have been simple fixes turned into repeated disruptions with no lasting resolution. A/C randomly turning on and off Bathroom flooded when taking a shower due to blocked drains. Paper thin walls Tv remote not working Only a few of many maintenance issues. Housekeeping was equally disappointing.The room was not cleaned to an acceptable standard with obvious details overlooked and inconsistent services. Rooms are not cleaned on a daily basis. For a Hotel claiming to be 4star status, the lack of attention to detail was hard to ignore. The restaurant experience was just as underwhelming.The food was below standard , poorly prepared , lacking flavour and not what you would expect at this level.Service didn’t help either with long waits and little attention from staff whom once again seemed untrained. What stood out most was the absence of effective Senior Management.Concerns raised during our stay were met with vague responses or no follow up at all.There was a clear lack of accountability and coordination between departments which only amplified the issues rather than resolving them . After further enquires it seems the Hotel is Top Heavy with underperforming managers. 1 x General Manager 1 x Assistant General Manager 1 x Chief Engineer 1 x Assistant Chief Engineer, part of a 6 person maintenance team . Not sure what qualifications you need to be a Chief Engineer for a Hotel , obviously not much as is for all Managers at this Hotel. When asked to speak to one of the Managers they were always busy or not available and not 1 of these so called Managers responded to our concerns Overall the experience felt disorganised and poorly managed falling far short of what you would expect from a 4 star Hotel. I also note the generic responses to all the 1 star reviews so head office can expect a letter of complaint. Until there is serious improvement in leadership, staff training and service quality this Hotel has been placed on our DO NOT STAY OR BOOK for our company,family and friends
Andrea Rowe
My daughter and I had a lovely stay at the Savoy Hotel. We arrived very early and the staff were so accommodating in holding our bags - so we could begin shopping and return when our room was ready. The staff were so kind and thoughtful and even sent a little birthday cake and note up to our room for my daughter - she was so thrilled! Our room was spacious and comfortable and we both had a great sleep. Close proximity to all the shops, our dinner reservation at Crown and the station for our train home. We could walk everywhere we needed to go. Perfect
Other spaces at this venue
Plaza Ballroom & Collins Room
Our art deco Plaza Room features handcrafted beaded chandelier throughout the room. The Collins Room is a beautiful space with a warm atmosphere featuring mirrors at each end of the room as the windows fill the room with natural light. Both rooms open up and connect to become one, great for larger scale events.
Collins Room
The Collins Room is a beautiful space with a warm atmosphere featuring mirrors at each end of the room as the windows fill the room with natural light perfect boardroom, cabaret events or as a breakout room.
Spencer Room
Our unique Spencer Room features Victorian silk curtains which frame the large windows which fill this space with an abundance of natural light. The perfect space for breakout room, boardroom, cabaret, theater style, private lunch, or dinner.
Williams Room
The Williams Room is but one of the meeting rooms available at the Savoy Hotel; there's space for up to 20, within a space that's all high ceilings, and natural light streaming through large windows. It features Victorian silk curtains which frame the large windows which fill this space with natural light overlooking Southern Cross Station. The perfect space for breakout room, intimate boardroom or theater style meeting.
The Boardroom
The Boardroom at the The Savoy Hotel Melbourne is an intimate space for up to 8 guests. That said, it's no less elegant than the rest of the popular hotel's array of venues. The Boardroom is well suited for smaller meetings, within a setting that exudes sophistication.