242 Arden St, Coogee NSW 2034, Australia
Hotel
•About the venue
Nestled just moments from the beautiful sands of Coogee Beach, and within easy reach of the best alfresco cafes, beachfront bars, ocean pools, shops and attractions, Crowne Plaza Sydney Coogee Beach is the ultimate Coogee Hotel, perfect for a Sydney beachside holiday. Charming visitors with its pristine coastline and unspoiled beauty, Crowne Plaza Sydney Coogee Beach is known for being one of Sydney's most iconic beach retreats. Recently reimagined to reflect the coastal locale, and just steps from Coogee Bay, breathtaking panoramic sea views and a connection to Sydney's landmarks await at our stunning Coogee hotel. From the moment you arrive, you'll feel the natural spirit of Coogee. With its clear blue waters, cafés, indigenous roots and picture-perfect sea baths, it is the ideal place for a Coogee Hotel escape.
I had an incredibly comfortable and memorable stay at this hotel, and I truly cannot think of anything that needs improvement. From the moment I arrived, every staff member made me feel genuinely cared for. When I faced an unexpected problem during my stay, the staff did not hesitate to step in and help as if it were their own issue. Their kindness and sincerity were deeply moving, especially as this was my first time visiting Australia, and they made me feel truly welcomed. Although I regret that I cannot remember his name, I would especially like to thank the gentleman standing at the front desk near the main entrance. He wore glasses and carried himself like a manager who knew and cared deeply about the entire hotel. When I asked for help after a car accident, he supported me with such genuine concern that I was honestly brought to tears. If he happens to remember my name, Inseo Woo, I would love to express my heartfelt thanks to him once again. I am truly sorry I do not know his name. The hotel itself is absolutely lovely and beautiful. The room was spacious, spotless, and extremely comfortable, and the breakfast was excellent. The recent renovation made the hotel feel modern, elegant, and uplifting throughout my stay. I also really appreciated the hotel’s eco-friendly efforts, such as the option to reuse towels and bed linens and the reusable water bottles in the room, which allowed me to avoid single-use plastics. Everything about this stay felt perfect. Once the renovation is fully completed, I would love to visit again to see how the hotel has evolved. I am certain it will be an even more wonderful experience. If I ever return to Australia, it will be because I want to stay at this hotel again.
Stayed here this past week! Amazing service from all staff. It is lovely to be greeted and acknowledged as a welcomed guest. They really go above and beyond. Special shoutout to the breakfast staff for there impressive and prompt service. Very close to the beach and beautiful rooms. Can’t wait to return next year and see all the new amenities!
We had a wonderful stay and felt genuinely looked after. A special mention to Quentin, the concierge, who was incredibly helpful and thoughtful , he really made us feel special and nothing was ever too much trouble. His care and attention made a real difference to our experience. We will absolutely be back.
Sadly, other recent reviews aren't wrong. The rooms look wonderful, but are very small. This combined with inefficient use of space makes them very difficult to walk in. The staff is very lovely and friendly. The level of service however does not match the InterContinental brand, staff are willing to help, but don't seem to have the tools to do so. The location is great, but other options nearby are probably a better bet.
Very disappointing room service experience. Rooms are not cleaned on time, and when you request basic items, they are often forgotten. It took two hours to receive a simple glass of milk, and then another hour just to get a spoon. This level of inefficiency is unacceptable for a hotel of this category and price point. The only positive aspect of our stay was the excellent concierge service, who were professional, attentive, and truly tried to help whenever possible. Unfortunately, this was not enough to compensate for the poor room service and overall lack of follow-through.

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