Swissotel Sydney
68 Market Street, Sydney NSW 2000, Australia
Hotel
•Why you'll love Swissotel Sydney
- Our grand ballroom is completely free of pillars, ensuring unobstructed views and a seamless experience for all guests.
- With a large pre-function space provides the perfect setting for guest arrivals, networking, and cocktail receptions.
- Located on the same level as the event space, our bar and restaurant offer easy access to premium dining and refreshments.
The Swissotel Sydney is a luxurious five-star hotel situated in the heart of Sydney's Central Business District. It's a prime location for guests visiting the city, with famous landmarks and cultural attractions such as the Opera House and Royal Botanic Gardens within walking distance. The hotel is surrounded by the city's finest shopping destinations, including the historic Queen Victoria Building and Westfield Sydney.
The hotel's multi-million dollar transformation included extensive upgrades to the guest rooms, lobby bar, restaurant, and conference facilities, securing its position as Sydney's conference and leisure hotel of choice. The hotel's Signature Skyline balcony rooms and suites offer breathtaking views stretching from Sydney's CBD to the Blue Mountains. The hotel has 369 luxury rooms and suites that are individually wrapped with food options.
The Swissotel Sydney offers a range of leisure facilities, including a day spa, Spa & Sport, and a fully equipped gym. The hotel also has a heated outdoor pool and Jacuzzi, offering guests an idyllic place to both exercise and relax.
Guests staying in Executive Rooms, Executive Suites, and Swiss Executive King Rooms have access to the exclusive Executive Club Lounge, which provides an elevated level of luxury and business lounge access. The hotel offers a range of room types, including Room 1 King Bed, Room 2 Double Beds, Signature Skyline Balcony Room, Executive Twin Room, Suite 1 King Bed, and Suite 2 Double Beds.
The hotel's Ten Stories Restaurant and Crossroads Bar offer an excellent dining experience, with a sumptuous breakfast buffet, a seasonally inspired dinner menu, and a unique buffet high tea. The hotel's location in Sydney's Central Business District provides easy access to nearby parking and public transport options, including the light rail and Town Hall Station.
The Swissotel Sydney is extremely customer service-focused, with a lovely welcome gift provided to guests upon arrival. The front desk managerial staff ensures that all guests' needs are met, and the hotel offers nearby indoor parking for a fee. The hotel's public spaces are modern and inviting, and the private bathrooms in each room provide a luxurious touch. The Swissotel Sydney is an excellent choice for a Sydney holiday or business trip, offering a great location and an unforgettable experience. The hotel refurbishment is expected to be completed soon, making it an even more desirable option for guests visiting Sydney.
Swissotel Sydney Function Rooms
Blaxland B
Blaxland A
Elm Room
Birch Room
Karri Room
Cedar Room
Maple Room
Blaxland Ballroom
Arches On Market
Ten Stories Restaurant
Ten Stories Restaurant (Upper Deck)
Arches on Market Bar (Alcove)
Reviews for Swissotel Sydney
Kimberley Lockly
While in a fantastic spot in the city, we were quite disappointed with our stay here. We spent extra to try and get a more special experience than other city hotels we stayed in previously, but it was probably the worst experience we have had at CBD hotels so far. The check in line was long and then our room wasn't available until almost 4pm. Admittedly, we were offered a voucher for a house wine as an apology, but that was only the start. The lifts were slow the whole trip. We waited in the hallway for almost half an hour at one point to get down stairs as the lifts were very slow to arrive and then were full each time. We tried to phone reception to ask for help / to access the baggage lift, but the phone in the lobby wasn't working either. It was not uncommon to wait more than 10 minutes at each other time we needed a lift. The staff were all nice to the kids, so our issue wasn't with the staff, but more the facilities. Even ordering a cocktail at the pool held a long wait. The buffet breakfast was fine. Not great, but fine. Overall, the constant waiting took away from the ease of our stay and was hard with little kids. The rooms were not better than other CBD hotels of a cheaper price range. I wouldn't choose to stay here again with kids.
Cheenkyong Kim
I stayed at this hotel with my daughter and was very satisfied with our stay. The location is excellent and safe, surrounded by shopping malls and many places to explore. Despite visiting during the busy Christmas season, we felt relaxed and secure. The hotel is only a 15-minute drive from the airport, making it very convenient. The staff were all friendly, the bedding was extremely comfortable, and the cleanliness of the hotel was outstanding.
Annette
Wonderful hotel smack bang in the middle of Sydney CBD..and you wouldn't know it when you are inside. The first set of lifts get yoi to the spacious lobby on Level 8 which has skylights to filter natural light through. Then you get to the second set of elevators to get to the rooms, exec club(L25) and pool/gym/spa. Of all the lifts there is only one with an updated touch screen - all the others have old fashion buttons. All have swipe access for security. While we are here - yes, the hotel has been there for a long time and it shows. But everything was squeaky clean and in good order. I was upgraded to an exec King Corner Room on the 18th floor which provided wonderful views of Center Tower, St Mary's cathedral and overlooked Pitt St Mall. Can't hear a thing that up high which is surprising given one is in the city. The room waa spacious with a large bathroom with a tub and shower. The bed was super comfy. The TV was chromecast enabled and complimentary water was provided as well. All other mini bar items were subject to order through a QR code. The lobby bar offers cocktail happy hour from 5.30pm to 6.30 pm weekdays. At those times it can get busy. The bar offers all drinks otherwise and also has a good food menu. Staff are friendly and attentive and the club sandwich was good. Breakfast is buffet at the Ten Stories restaurant and there is nothing they dont offer (except barrister coffee). The hotel has its own beehive in the botanical Gardens and so the honey is offered right next to the pancakes. It is worth a try. The hot options covered the usual items from tomatoes, sausages and scrambled eggs plus rice and Asian food options. The chefs will make any eggs upon request. I had a voucher otherwise I would have probably chosen one of the many cafes around. The pool area is lovely however there isnt much shade during the day and it can get hot in concrete jungle. But it is a lovely little oasis and lastly - the Spa. Can't recommend their treatments high enough. I went for a 3 hour Escape package and it was just wonderful.and very professional. The staff overall are amazing and make this place what it is - a 5 star experience. I would definitely come back for my next staycation.
Mountains Girl
Swissotel lives up to its reputation. The only thing is we always seem to have to wait in line for a bit to check in. However it may just be because it was busy that day. Staff are impeccable, professional and consistently provide high quality service. I recommend the bar/ cafe in the lobby. We had coffee and petit fours. My favourite hotel. Rooms are great and I like to get a corner room with a view of the city. Perfect location for all Sydney has to offer. I only wish I could do a longer stay. They are great for a short city getaway. Worth it to do.
John Spink
We found this to be a great location to see a show at the Royal Theatre and to do some shopping and dining in Sydney. The staff were friendly and most requests at the various food and drink outlets were completed with efficiency and accuracy. The only slight negative was that sometimes the lifts were slow but this was in part to one of the lifts undergoing an upgrade which may help this issue in the future.
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