The Garden Bar at The Ranch Hotel
Epping Road & Herring Road, Marsfield Ryde, New South Wales 2122, Australia
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Please note, that pricing and inclusions may be subject to change without notice. We recommend confirming with the listing prior to booking to ensure you have the most up-to-date information.
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Reviews for The Ranch Hotel
Riley Lucas
Came here with friends for a post pickleball lunch. We all ordered the 300gr wagyu with fries and salad. The fries were super crunchy and perfectly seasoned. The quality of the wagyu was perfect. Ordered mine rare and that was perfectly cooked. For a table of 6 our food came out surprisingly fast and service by all staff was exceptional. The entire premises was clean and well taken care of. Honestly, if I lived closer, this would definitely be my go to pub and I'd no doubt be here at least once a week. Very decent menu options, many seats inside and out and also heaps of parking on site.
Pierrick Bourrat
EDIT: Once again, this business claims that I am a liar. That's how they have been operating throughout. Shame on you. I am screenshotting that your CCTV shows I was handed a receipt; that's defamatory. Why would I ask for a receipt if I already had one and already had a terrible experience with you? That does not make sense. You should have emailed it as soon as I paid on Monday, which you failed to do. We have all the emails. Amanda does not even say "kind regards", "Hello", or is in any way polite in half of the correspondence. She hung up the phone on me while yelling and said that I need to talk to your finance department, for which she did not even provide an email (even after it was requested). There is no written record of whatever Amanda is saying regarding timing. As a professional, you should provide clear guidance as to what is included or not in your service. You did not pursue any conversation over email. You have simply sent the invoice (finally) to the email address I gave you on Monday, which is a different email from the one we otherwise communicated. You are just trying to cover up your massive lack of professionalism and accountability. As for "choosing" to remove the dessert, I had to request it when you were confronted with the fact that there was no written confirmation and that I had to come the week before because we were not getting an invoice for these items from Amanda after multiple requests, and that the other staff member with your manager on duty was very cocky in showing me the 8:30 p.m. on his document that Amanda failed to provide us. ORIGINAL REVIEW: I cannot understand how this business operates given how poorly it is managed. If you are considering holding a function there, I strongly recommend looking elsewhere. The advertising was misleading about the services provided, and when issues arose (such as not letting us know when the dessert would be served) staff deflected responsibility and accused me and my colleagues of lying. They were argumentative (and very cocky) and, even after five days, still can not provide a simple receipt. Amanda was particularly discourteous both in emails and over the phone. When I pointed out that she had made a mistake, she became argumentative on the phone and ultimately hung up. The manager was no better, questioning whether I had requested a receipt on the day. This is first of all completely lacking in professionalism and completely misses the point: customers should not have to repeatedly request a receipt—it should be provided as part of the transaction--especially after I had provided my email to the person in charge that day. When one explains there is a The level of customer service and professionalism was extremely disappointing for a bill of over $1000.
Jason Tran
Came here for a birthday. Got the Wagyu Rump ($45) with Salad and Paris Mash. Steak was had a nice char, very juicy and the mash was very fluffy and soft. Nothing amazing but a very good cut for a pub steak done right 👍🏽
Jacqueline Gilbert
Met friend for lunch. Not local for either of us but central. Had lamb roast special. Was very impressed. Presentation was lovely. Meat and vegies very nicely done. Will definately be back.
Sport Back
Update April 26. The Philly cheesesteak, the signature dish that kept us coming back, is no longer on the menu. Service is also down the drain. Shocking change in just the last few weeks. Goodbye. Absolutely THE BEST Philly cheese steak sandwich IN THE WORLD! Wow. Crab spaghetti and rump were great too. Service quick and pleasant, atmosphere relaxed and cozy. We will definitely visit again.
Other spaces at this venue
The Chats Room and Courtyard
