Tom Roberts at Mantra Northbourne Canberra
Price on request
84 Northbourne Ave, Braddon ACT 2612, Australia
Contact Mantra Northbourne Canberra
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Reviews for Mantra Northbourne Canberra
Julie Salvatore
the stay was pleasant enough, when now three months later awaiting for the “hold” of $100 for the room we booked - never received the hold back only for it to mysteriously disappear from my bank statements - when you go to ask reception and management about how to acquire said $100 back they couldn’t be more unhelpful with the rehearsed lines of “contact your financial institution” where you’re questioned by them if it ever was taken out in the first place - if you want to be extorted out of your money this place is the way to go! Don’t expect any of it back or help either.
Cameron Ward
Friendly and helpful staff. Great location for walking to restaurants and cafe's around Braddon and a short drive to several Canberra landmarks. Bed and linen were comfy and desk is a good size, although the desk lamp flickered horribly and provided little light as if from a horror movie. We had a fridge in our room, but we did not have a mini bar and room service was not available. This was disappointing as we were offered $10 voucher in exchange for skipping housekeeping but had nothing to spend it on unless we wanted to pay $70 for a buffet breakfast (2 people). Don't expect much from the internet, I found it struggled with loading simple pdf's and webpages. Not a terrible option for a short stay in Canberra but we might shop around elsewhere next time.
Eliza Mc Namara
They don’t accept cash anymore and they don’t care if you’re a good client and want to stay there regularly their policy is more important than customer service. Their website says they accept cash but they don’t. Their manager Elan doesn’t care about customer service. The front desk staff are lovely but they can’t do anything. It’s very disappointing because it’s not always practical to pay on card and I’m still waiting for my security bond to go back to my credit card.
Ravi Kanth Nishtala
Located close to the 'new' offices, this one is very appealing for business stays. Got a few choices for eating out and fuel station nearby. Staff are good and professional. The rooms are quite spacious, although the appliances Alf bath fittings are quite old. Some scope for improvement there given the old style of hot and cold flows have some inefficiencies in water management. I works definitely stay here again if there is a choice and recommend it.
Jennifer Brown
Great location and service was great, and the rooms were clean. The underground parking is a bit tight, but itherwise secure.
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