Main Conference Room at Hotel Mountain Heritage
Price on request
Apex Street & Lovel Street, Katoomba NSW, Australia
Contact Hotel Mountain Heritage
Usually responds within 24 hours
Room Layouts & Capacity
Amenities & Extras
Food & Beverage
Audio Visual Equipment (AV)
Other Amenities & Extras
Reviews for Hotel Mountain Heritage
shalini ghosh
The view from the room was breath taking. Rooms were clean and bed was comfortable. Room had everything you need for a short comfortable stay. The attitude of the staff was obtuse. There was a slip from my side as even though I had searched a room with 2 adults and one child, booking.com showed up the Mountain view room which was for two people. I was not aware of this and went ahead with the booking. On the day we arrived at 4 pm, staff was all ready with our rooms. Even though I had selected a mountain view room, I was given a valley view room. When I confronted the front desk they first tried to confuse me by saying that all rooms are mountain view and I am mistaken since the name of the hotel is "mountain heritage". I was very clear that I had paid for Mountain view room and wanted the mountain view room since it was my husband's birthday and I just wanted him to enjoy his stay with the view. The staff then argued that I had booked for two people, though they were not aware before that a child is joining us, and wanted us to keep the valley view room. At this point I did not want to waste my evening anymore so I asked them that what can be done now, I was ready to pay for extra person or happy to adjust on the queen bed as it was just for a night. Finally they gave in and asked us to immediately leave the earlier room. I heard the receptionist tell his colleague to check if we were removing tea and coffee from the room. Anyhow I did not pay attention to this insult and let it go. Next day their manager again brought up the topic to prove it was our fault. This was our 2nd and last stay here.
Christophe BRUN
Stunning view and ideally located. Bedrooms are clean and pleasant. The bed is of excellent quality. The interior is surely old fashion but this is an old hotel too. Staff is extremely kind and willing to help. Walking distance from the city center makes it very convenient for lunch or dinner outside the hotel. Spent three delightful nights! Well done the team b
Stephen Cherry
Nice location 7-8 minutes walk from the station. Lovely old building but getting a bit tired now. I guess we’d call it Old fashioned now but smashing friendly service, clean comfy beds and a lovely breakfast.
Dee Christie
Anazing stay arrived yesterday, staff very helpful and especially the chef ! We loved their cauliflower soup so much ww ordered some for our next day adventure for our flask for a small cost they were only too happy to help ! Highly recommend this hotel for stay n play !
Alicia Zhang Fangfang
Our family of four enjoyed our stay in a family room for four night very much . The room is spacious and equipped with simple kitchenware. All the hotel staff are so hospitable, polite and helpful. The breakfast menu options are good and delicious. After hiking in the mountains during the day , we wound down by enjoying live music in the lounge area , playing board games as a family , or playing table tennis or billiard. The only regret was that most of the weight equipment in the gym were faulty. But barbell and dumbbells were available for weight training. Will definitely return to this hotel if revisiting Blue Mountains.
Other spaces at this venue
The Tower Room
The Tower Room at Hotel Mountain Heritage offers an intimate and professional setting, perfect for small corporate meetings and training sessions. With a capacity of up to 24 guests theatre style, this versatile space provides a quiet atmos...