The Capella Ballroom at Capella Sydney
Price on request
24 Loftus St, Sydney NSW 2000, Australia
Room Layouts & Capacity
Amenities & Extras
Food & Beverage
Audio Visual Equipment (AV)
Other Amenities & Extras
Reviews for Capella Sydney
Menno Olsthoorn
Amazing; the staff is so good and welcoming. They do everything in their power to make your stay an unforgetable experience. They organise great tours like the history, architectural and farmers market. We did them all and they were all great. Also the building and hotel itself is very nicely designed with art, interiour design and a sense for making you feel at home. The level of detail is exceptional. For example if you come back to your room you will find a wipe for your glasses next to them. Or if you have no disturb on, a small card they want to restock and tidy your room later. Small details everywhere and they nail them all. We will not forget Capella and can highly recommend.
Andrew K
Was thrilled to try Capella Sydney after a 5* star at Capella Hanoi last year. My expectations were not met ... by a wide margin. Booked through AMEX FHR for 3 nights -- let's start with the good: 5 stars for the room -- beautifully appointed, location good in CBD as well. The bad: I am a young 30s traveler and truly felt that the team at Capella treated me differently than the rest of the (skewing older than me) guests. Service at the living room (a unique Capella concept open daily that serves coffee/tea during the day and then cocktails and canapés at happy hour nightly for guests) was non-existent for me -- I went 2x and both times had to find my own seat and nearly beg to be helped. I stopped going at night after the first day as no one would help me with a drink. It was ... awkward as all other guests would be greeted and helped immediately while I was the only one without a drink or to be welcomed (the only thing I can think of Is I appeared quite younger than the rest of the guests? or because I was a solo traveler?) I experienced the same lack of service at breakfast daily -- quite literally no one checked on me or provided anything...? Had to ask for a table, a coffee, etc as other guests were helped immediately upon entering. Same experience on checkout. In all, a beautifully appointed hotel but I would not recommend for solo travelers or anyone in their 20s/30s/lower 40s. Stay at the Park Hyatt instead.
Dee
WOW! What a luxurious hotel. Cannot fault Capella Sydney. My husband and I had THE BEST stay. The service from every single staff member we came across, and the stunning hotel itself, was phenomenal. We cannot wait to stay again! 10/10!!! Exceptional!!Thank you Capella Sydney for making it such an enjoyable and memorable stay. Now we know why its rated NUMBER 1 hotel in Australia! HIGHLY RECOMMEND.
kevin garty
This was our second stay at Capella Sydney, and once again it was an absolutely outstanding experience in every way. Returning to a hotel you already love can sometimes risk disappointment—but Capella exceeded our expectations all over again. A particularly thoughtful and memorable touch was that hotel management left a beautiful note and treats in our room to acknowledge our wedding anniversary. That level of personal attention genuinely sets this hotel apart and made our stay feel extra special. The staff are exceptional—warm, professional, attentive, and effortlessly welcoming from start to finish. Nothing feels forced; the service is simply done right. The amenities are fantastic, beautifully designed, and perfectly maintained, creating a calm, luxurious atmosphere throughout the property. The bar was wonderful, both in ambience and quality, and on our stay we dined at the restaurant, which remains a standout memory thanks to an exceptional and truly memorable meal. Capella Sydney has now delivered two flawless stays for us, which speaks volumes about their consistency and standards. It is a hotel we return to with confidence and recommend without hesitation. An exceptional experience, again.
Joanna Collins
My stay at Capella was absolutely outstanding. From the moment I arrived, the service was excellent, attentive, and genuinely world-class. Every staff member went above and beyond to make my experience special. The hotel is stunning - beautifully designed with a perfect blend of heritage charm and modern luxury. My room was immaculate, spacious and incredibly comfortable, with thoughtful touches throughout that made it feel truly premium. The amenities were top-tier, the attention to detail excellent. Fantastic location. Capella exceeded all expectations, it is easily one of the finest stays I've had and I would highly recommend it to anyone looking for an unforgettable luxury experience in Sydney.
Other spaces at this venue

The Liberty Ballroom

Smith Rooms 1 & 2

Board Rooms 1 & 2

McKenzie Room

Wyndham Room

Thomas Room

McRae Bar




