Barclay at QT Melbourne
133 Russell St, Melbourne VIC 3000, Australia
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Reviews for QT Melbourne
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I was pretty disappointed with my stay at QT Melbourne, especially given the brand’s reputation. The biggest issue was the bedding. The sheets felt rough and had a strong synthetic feel rather than soft cotton. They were heavily pilled and uncomfortable to sleep on, and I also found hair on the bedding when I arrived. The pillows weren’t great either, and there was no pillow menu. I was also surprised that the room didn’t include complimentary bottled water, which is something I’d expect at this price point. The TV was another odd issue. The picture had a noticeable blue tint, and the sound settings seemed off. I watch the same show regularly, and female voices sounded unusually deep, almost like male voices. There didn’t seem to be any way to adjust or reset the picture or audio settings. This was my first time staying at QT and I expected a much better experience. Overall, the room lacked the comfort and attention to detail I’d expect from a hotel in this category.
Shane Cooney
The hotel and its location were excellent. However, it was the people and the outstanding service that truly made the experience memorable and would bring us back again. We were treated exceptionally well, and the team went above and beyond to take care of us while celebrating my fiancée’s birthday.
Nig S
Great stay. Parking wise when busy it's not a smooth process. You need to find a park nearby or pull up to the no stopping zone. And walk to the hotel for the valet parking. If you want to go back to your car you need to wait for a valet to bring you to the underground carpark.
Shally
Stayed in the QT Melbourne hotel in November 2025 for an Australian holiday. Lobby smelled nice. Staff was very welcoming, no issues with check-in whatsoever. Staff also provided a map and informed us where the public transportation zones were free, which was very helpful! Location was great, super close to a lot of places we visited in Melbourne. Room was also very quiet and peaceful. Also appreciated access to the gym. However, I did have to call room service (I believe we needed extra tissues or toilet paper) several times as they kept forgetting the request.
Lucy Bolan
We had a good stay, great room and comfortable bed! Location is awesome and fab breakfast. We had an issues as we had booked for 2 x nights via an online platform, and I’d booked directly to extend for an additional night ( directly) Logistically we were fine to stay in the same room, however we had to check out to then check back in, our keys blocked and had to get them activated again. You’d think extending the stay for another night would be easy however their computer system certainly didn’t! A shame their systems aren’t making life simple. My only feedback is surely in 2026 there this should be more of a simple process?