Hotham A at Mercure North Melbourne
Starting from $660
Flemington Road & Harker Street, North Melbourne VIC 3051, Australia
Contact Hotham A
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Packages, Menus & Offers
Please note, that pricing and inclusions may be subject to change without notice. We recommend confirming with the venue prior to booking to ensure you have the most up-to-date information.
Room Layouts & Capacity
Amenities & Extras
Food & Beverage
Audio Visual Equipment (AV)
Other Amenities & Extras
Reviews for Mercure North Melbourne
Robyn
I booked the executive suite, Room 01, to comfortably accommodate three adults, it did this but came at a price that exceeded the condition of the room. The suite consisted of a queen room and two single beds in the lounge area. On walking up the hallway my heart started to sink noticing the worn carpet and food odours, on opening the room door we were met with broken blinds, one completely missing, the door into the queen room had been removed and to make matters worse the opening was adjacent to the bathroom so no privacy at all. The televisions in the rooms were completely outdated so you could not connect anything to them if you wanted to, no chromecast etc, etc. I could go on but I'm sure you get the picture.
Laura
Extremely friendly staff and also helpful and understanding. My first room wasn’t nice as it looked as though it hadn’t been cleaned in a while but got upgraded and that room was 10x better. Front desk staff were very helpful and sorry about the situation. Definitely recommend for a quick stay in the city.
SamandChloe Woods
We paid $355 for one night and our hotel room looked like a dirty brothel. Our sheets looked like they had been slept in and had hard stuff on them, it appeared to be dried glue and blacks marks at bottom of sheets. It is INCREDIBLY run down. Our room looked nothing like the pictures from the website. Shower tap handles falling off, old down light falling out of ceiling, dirty sheets, scuffed walls, cracked bathroom tiles. It’s appearance was that of a rough European back packers joint. I took lots of photo’s. Do not even bother staying here (especially if you get the sort of room we got). Unfortunately we got in a 2.30am because we were at the Children’s ICU across the road at Royal Melbourne children’s hospital and needed to get on the road by 6am. So we slept on top of sheets fully clothed and didn’t have the energy to complain and kick up a stink. The price was outrageous for the quality of the accomodation, daylight robbery. Save your money and stay across the road at the Larwill studio (at the hospital) and book ahead!.
Yeshaya Dank (Shaya)
It's alright for the price. I came here with my SO for an event. The event was beautiful! ✨ The bar staff were very nice & polite! 😊 Here are a few things that could've been improved: 1) The bar closed very early for the event. 2) The front desk staff were not particularly attentive. 3) The accessibility room shower area was very small, so our clothes and other things in the bathroom would get wet while we showered. 4) The carpark wasn't particularly wheelchair accessible.
Vital Clarity
One of the worst places I have ever stayed in my life. No idea how this is a 4 star hotel. 24/7 staffed desk could have you waiting for 10 minutes to be seen. They charge extra for everything including a porta cot that was broken and doesn’t lock into a safe position and is the hardest porta cot mattress I have ever felt in my life no way a baby would sleep in it. Everything looks so dirty and uncared for. The car park which isn’t secure mind you and smells of urine and god knows what leads to a hall with stairs so not accessible with prams or wheel chairs unless you want to go around the front. The hall that leads from the car park to the reception is lumpy and uneven under the carpet which was a unique experience. A few things from the rooms Keys didn’t work so had to get new ones A light in the room was strobing like we were at a disco so either we had to have lights off or deal with it. Went to ask for someone to look at it but only solution is to change rooms so we do but to a smaller room that had a tiny window. Neither room looked particularly good or clean Bathrooms are DISGUSTING Blocked Sinks and black stuff coming up of our shower drain. Seal at door of bathroom was broken and sticking up so I got to trip on it every time I went to the bathroom Mould in shower Bathroom door kept locking us out somehow Phone didn’t work in the room to call room service When i called direct I had to leave a message as no one was available at 9am The desk in our room was about to fall down the legs are loose on it. Tv had sound but no picture Wifi was a joke Cupboards look gross Only one power point near bed but was hanging out of the wall and didn’t work otherwise had to steal one from the tv or kettle You can hear everything your neighbours do talking, going to the toilet showering it’s so loud it sounds like it’s in your room The elevator is a death trap The staff were nice but when there is an issue they just say sorry about that but there is no idea or solution offered. Can’t access pool and the supposed sauna door was locked even in the middle of the day Bed was comfy enough and looked clean but not enough to outweigh all of the other things going on. Everything is old and in disrepair and if it has been repaired it’s been done cheaply and badly and so obviously. 100% DO NOT RECOMMEND there are hotels of a similar price that are like heaven compared to this place. This ruined our family weekend away.
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