5 King Street, Newcastle NSW 2300, Australia
Hotel
•Novotel Newcastle is a 4.5-star hotel and function facility, beautifully located on one of Australia's best surf breaks, Newcastle Beach. The hotel offers 88 stylish, well-appointed guestrooms with contemporary furnishings, many with spectacular ocean and harbour vistas. And aside from that, the Novotel
The Newton Boardroom is just that - a versatile, comfortable, stylish boardroom. Just being away from the office does wonder for the creative juices to get going, doesn't it?Located in a high-quality hotel, The Newton Boardroom also obvious...
The Morrow Room is the Novotel Newcastle Beach's main function space, an ideal venue for weddings of all styles as well as for seminars and conferences. Located on the second level of the hotel, the floor to ceiling windows offer exceptiona...
The Morrow Room is a versatile space that can be split into two smaller areas. These two smaller spaces, in turn, are well suited to corporate events like meetings, seminars, and presentations. The Morrow 2 is smaller than Morrow 1, comfor...
The Morrow Room is a versatile space that can be split into two smaller areas. These two smaller spaces, in turn, are well suited to corporate events like meetings, seminars, and presentations. The Morrow 1 space offers floor to ceiling wi...
Location was good for access to Newcastle. Room was reasonably appointed and the desk was useful. Water view wasn’t as expansive as had hoped and construction site next door was a little off putting. Breakfast good. Staff helpful. Parking great. Would stay again -value for money and location was great.
The hotel is located within walking distance of Newcastle Beach and many options for eating out. It was nice to be able to walk along the beach after a day of work. The room was clean, quiet and comfortable. The only let down for me was they gym. I am not a fan of weight machines and would have liked to have dumbbells heavier than 10kg.
A recent stay at the Novotel in Newcastle and would best be described as a 3-star experience overall. The rooms are simple and clean – comfortable enough but definitely nothing above basic. The highlight of the stay was the food. Room service was exceptional – genuinely 5-star quality – and the breakfast staff were friendly, helpful, and created a really welcoming atmosphere each morning. Unfortunately, the check-in and check-out experience was underwhelming. Staff lacked warmth and weren’t very forthcoming with even basic hotel information. As a first-time guest and a club member, I wasn’t offered any details or even asked if I wanted to join the program – disappointing and not up to standard. Another letdown was the internet – slow, patchy, and not reliable enough to support WiFi calls or video chats. For a hotel in this category, it really needs an upgrade. Overall, it’s in a great location and the food is genuinely excellent, but the hotel itself is pretty standard. If you’re after a simple, no-frills stay with top-notch meals, this will do the job – just don’t expect too much beyond that.
Some of the issues we experienced during our 3 night stay: Smelly rooms and lobby. Faulty plumbing and lighting Rooms are not cleaned, stained bed sheets Bathroom shower has very little force and the basin does drain water properly. Daily cleaning of rooms is non-existent and have to ask for everything like refilling of body wash, fresh towels etc etc. Light switches don't work but never mind. This was for a family room which cost $497 per night - total paid $1,497 for 3 nights.
Sheree H went above and beyond to make our nights stay amazing! Excellent customer service that turned a stressful afternoon into a wonderful night. Couldn't praise her enough for her friendly and welcoming attitude. Dinner from the restaurant was delicious and the waiter was friendly. The family room was spacious and clean. Overall, it was a great stay and we would come back just for the great hospitality.
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