176 Cumberland St, The Rocks NSW 2000, Australia
Hotel
•In the heart of The Rocks, meander along the charming cobblestone streets of the hotel’s historic precinct and discover Sydney’s vibrant history, along with a plethora of artisan stores, unique galleries and eclectic boutiques to surprise and delight. The Shangri-La Hotel, Sydney, is the city's leading 5 star hotel venue. It is located in the historic Rocks district close to the Sydney Opera House and the Harbour Bridge. Apart from its superb location and some of the city's finest dining, the Shangri-La Hotel, Sydney event spaces are second to none.
The Grand Ballroom's design is influenced by the structural elements of the iconic Sydney Opera House and Harbour Bridge, combining modern Australian aesthetics with subtle indigenous motifs. The ceiling comes to life with four crystal chan...
The Grand Ballroom's design is influenced by the structural elements of the iconic Sydney Opera House and Harbour Bridge, combining modern Australian aesthetics with subtle indigenous motifs. The ceiling comes to life with four crystal chan...
The Grand Ballroom's design is influenced by the structural elements of the iconic Sydney Opera House and Harbour Bridge, combining modern Australian aesthetics with subtle indigenous motifs. The ceiling comes to life with four crystal chan...
The Lobby Lounge is an elegant sanctuary in the heart of the hotel overlooking a landscaped terrace drenched in sunlight, and complete with a tranquil koi pond.
The Lobby Lounge is an elegant sanctuary renowned for its celebrated High Tea, featuring distinctive desserts by celebrity Executive Pastry Chef Anna Polyviou. Guests can enjoy a light breakfast, tasty lunch, smooth cocktails, and delicious...
The Bradfield Lounge - Equipped with long rectangular tables and comfortable chairs. - Boasts high ceilings and 155m² of load bearing floor space. - Accommodates 50-90 delegates. - The relaxed and luxurious ambience of The Bradfield Lounge...
Cambridge I & II are luxurious executive boardrooms, ideal for board meetings for 18-50 persons and may be booked for lunch, cocktails and dinner. Each room is equipped with an audio-visual facility which includes motorized screen, ceiling...
Harlequin Room Host a meeting of minds and ideas in a customisable set up, an ideal venue for workshops and training sessions. Designed to elevate your meeting experience, our on-site IT experts, high-speed connectivity and infrastructure ...
Harbour 409 Get the best out of your next big meeting with a classic boardroom set up. Ideal for company meetings, interactive sessions or video conferences. Aided by contemporary interior design, state-of-the-art technology and on-site s...
A magnificent setting for large banquet-style celebrations, offering a panoramic view of Sydney Harbour lifestyle hubs and brightening up every meeting with natural light. The 115-sq.m function rooms can host meetings and events with up to...
Quay 414 features contemporary design and the latest in AV technology. It can accommodate 40 people standing or 18 seated guests. Natural daylight makes the boardroom ideal for day-time meetings. Complimentary wi-fi is available throughout ...
The Opera 413 room is a purpose-built meeting room, it comes stocked with the latest AV technology and is ideal for small boardroom meetings.
Cambridge I, II, III & IV All boardrooms are designed to the highest standards of interior styling, equipped with luxurious tables and chairs, latest AV and conferencing equipment, plus reliability of lightning-speed Internet complete the ...
Harbour 412 features modern design and furnishings for a relaxing stay in Sydney. FEATURES: - Each room offers 40 – 50 sqm / 430 – 538 sqf of luxury. - Views of Sydney Harbour Bridge, spectacular city views and the surrounding nature. - C...
Harbour 411 is fully-equipped with quality furnishings and videoconferencing equipment, so you can walk in and run productive sessions. Our receptionists will greet your guests, while our support team will prepare your room and help everyth...
Shangri-La Hotel Sydney is positioned in the dress circle of Sydney Harbour, the panoramic views of Sydney Opera House and Sydney Harbour Bridge enhance the luxurious glamour of Sydney’s destination hotel. Shangri-La Hotel, Sydney takes ev...
We were very happy during our stay here. The room was spotless and spacious with small living area with sofa bed and a great bathroom. The bed and room facilities were great. We had the opera house view and access to horizon club for Breakfast’s, afternoon tea and evening canapés which was great. The location is walking distance to all major attractions and the mall is about 10-15 minutes walk away through the beautiful city. Highly recommended.
We recently stayed at this hotel, and while there were a few hiccups during our check-in, the overall experience was positive. When we first arrived, our room wasn't ready, and we had to follow up multiple times. However, the last staff who assisted us quickly responded, especially after noticing my frustration with traveling with a baby. To our pleasant surprise, they upgraded our room, which was a thoughtful and appreciated gesture. If you're reading this, Nora (Sonora), thank you so much for your warm assistance. You definitely made our day brighter especially in this humid weather! The staff throughout our stay were exceptional—courteous, friendly, and attentive. Breakfast at Cafe Mix was fantastic, offering a variety of options that were perfect for families with young children. Our baby made a bit of a mess during breakfast, but the staff were incredibly understanding and insisted that we didn’t need to clean up ourselves. They were happy to help, which made our experience even more relaxing. The hotel is in a great location, close to popular attractions. We were pleased to find that the area around The Rocks now has lifts available, making it easy to get around with a pram, which was a new and convenient discovery for us. Overall, despite the initial delay with our room, we had a wonderful stay, thanks to the friendly and attentive staff, the great location, and the family-friendly atmosphere. We left with smiles and would definitely return.
Claire is incredibly nice, warm, supportive, helpful, efficient... well I am almost running out of beautiful adjectives to compliment her. Even though our booking took place during Australia Day event, she helped us to get the room with best view possible, made our transition between two bookings as smooth as possible and gave us as much information as possible. I would say she deserved a 6 star. Regarding to other things, the hotel's view is great but the on-top-of-the-hill location is not the optimal one. Its room also understandably showed some age as Shangri-La Sydney was built in the 1990s and the breakfast can certainly be better. Still, Claire has provided us the best experience ever when checking in a hotel and I decide to give the hotel a overall 5-star assessment (I must say that other check in agents are also very efficient and professional as well).
210 per head for an all you can eat Christmas dinner at this restaurant last December 2024. Booked for 5 pax. Food served fresh and warm. Various selection — seafood was great aside from the yummy desserts (a must!). Drinks not included in the buffet.. drinks starts at 8 dollars to 16 to a hundred bucks for those aged wine. I would highly recommend if you can afford to try this place. Due to high foot traffic people are included in the photo. May take down photos if owners aren’t happy for their photos posted. Personally would like to public legit experience and food review / service for this establishment.
Outstanding staff and exceptional service at this hotel! The front desk lady in the red jacket (I regret not asking for her name) was particularly remarkable - she provided warm, attentive, and genuinely caring service throughout our stay. Her bright smile and helpful demeanor made us feel truly welcomed. What impressed me most was that every single staff member we encountered displayed the same level of kindness and professionalism. From the housekeeping team to the restaurant staff, everyone had this wonderful combination of being both highly professional and genuinely warm-hearted. Their natural friendliness and sincere desire to help guests created such a welcoming atmosphere. It's rare to find a hotel where the entire team consistently delivers such excellent service with authentic kindness. This level of genuine hospitality really enhanced our stay and left a lasting positive impression. Special appreciation to the lady in the red jacket - your dedication to guest service is exemplary!
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