Shangri-La Sydney
176 Cumberland St, The Rocks NSW 2000, Australia
Hotel
•Why you'll love Shangri-La Sydney
- Harbor views
In the heart of The Rocks, meander along the charming cobblestone streets of the hotel’s historic precinct and discover Sydney’s vibrant history, along with a plethora of artisan stores, unique galleries and eclectic boutiques to surprise and delight. The Shangri-La Hotel, Sydney, is the city's leading 5 star hotel venue. It is located in the historic Rocks district close to the Sydney Opera House and the Harbour Bridge. Apart from its superb location and some of the city's finest dining, the Shangri-La Hotel, Sydney event spaces are second to none.
Shangri-La Sydney Function Rooms
Grand Ballroom I & II
The Grand Ballroom's design is influenced by the structural elements of the iconic Sydney Opera House and Harbour Bridge, combining modern Australian aesthetics with subtle indigenous motifs. The ceiling comes to life with four crystal chan...
Grand Ballroom II
The Grand Ballroom's design is influenced by the structural elements of the iconic Sydney Opera House and Harbour Bridge, combining modern Australian aesthetics with subtle indigenous motifs. The ceiling comes to life with four crystal chan...
Grand Ballroom I
The Grand Ballroom's design is influenced by the structural elements of the iconic Sydney Opera House and Harbour Bridge, combining modern Australian aesthetics with subtle indigenous motifs. The ceiling comes to life with four crystal chan...
Grand Ballroom Lobby
The Lobby Lounge is an elegant sanctuary in the heart of the hotel overlooking a landscaped terrace drenched in sunlight, and complete with a tranquil koi pond.
Grand Ballroom Upper Lobby
The Lobby Lounge is an elegant sanctuary renowned for its celebrated High Tea, featuring distinctive desserts by celebrity Executive Pastry Chef Anna Polyviou. Guests can enjoy a light breakfast, tasty lunch, smooth cocktails, and delicious...
Bradfield Lounge
The Bradfield Lounge - Equipped with long rectangular tables and comfortable chairs. - Boasts high ceilings and 155m² of load bearing floor space. - Accommodates 50-90 delegates. - The relaxed and luxurious ambience of The Bradfield Lounge...
Cambridge I & II
Cambridge I & II are luxurious executive boardrooms, ideal for board meetings for 18-50 persons and may be booked for lunch, cocktails and dinner. Each room is equipped with an audio-visual facility which includes motorized screen, ceiling...
Harlequin Room
Harlequin Room Host a meeting of minds and ideas in a customisable set up, an ideal venue for workshops and training sessions. Designed to elevate your meeting experience, our on-site IT experts, high-speed connectivity and infrastructure ...
Harbour 409
Harbour 409 Get the best out of your next big meeting with a classic boardroom set up. Ideal for company meetings, interactive sessions or video conferences. Aided by contemporary interior design, state-of-the-art technology and on-site s...
Essex I & II
A magnificent setting for large banquet-style celebrations, offering a panoramic view of Sydney Harbour lifestyle hubs and brightening up every meeting with natural light. The 115-sq.m function rooms can host meetings and events with up to...
Quay 414
Quay 414 features contemporary design and the latest in AV technology. It can accommodate 40 people standing or 18 seated guests. Natural daylight makes the boardroom ideal for day-time meetings. Complimentary wi-fi is available throughout ...
Opera 413
The Opera 413 room is a purpose-built meeting room, it comes stocked with the latest AV technology and is ideal for small boardroom meetings.
Cambridge I, II, III & IV
Cambridge I, II, III & IV All boardrooms are designed to the highest standards of interior styling, equipped with luxurious tables and chairs, latest AV and conferencing equipment, plus reliability of lightning-speed Internet complete the ...
Harbour 412
Harbour 412 features modern design and furnishings for a relaxing stay in Sydney. FEATURES: - Each room offers 40 – 50 sqm / 430 – 538 sqf of luxury. - Views of Sydney Harbour Bridge, spectacular city views and the surrounding nature. - C...
Harbour 411
Harbour 411 is fully-equipped with quality furnishings and videoconferencing equipment, so you can walk in and run productive sessions. Our receptionists will greet your guests, while our support team will prepare your room and help everyth...
Cumberland I & II
Shangri-La Hotel Sydney is positioned in the dress circle of Sydney Harbour, the panoramic views of Sydney Opera House and Sydney Harbour Bridge enhance the luxurious glamour of Sydney’s destination hotel. Shangri-La Hotel, Sydney takes ev...
Reviews for Shangri-La Sydney
gwen lavin
Outstanding staff and exceptional service at this hotel! The front desk lady in the red jacket (I regret not asking for her name) was particularly remarkable - she provided warm, attentive, and genuinely caring service throughout our stay. Her bright smile and helpful demeanor made us feel truly welcomed. What impressed me most was that every single staff member we encountered displayed the same level of kindness and professionalism. From the housekeeping team to the restaurant staff, everyone had this wonderful combination of being both highly professional and genuinely warm-hearted. Their natural friendliness and sincere desire to help guests created such a welcoming atmosphere. It's rare to find a hotel where the entire team consistently delivers such excellent service with authentic kindness. This level of genuine hospitality really enhanced our stay and left a lasting positive impression. Special appreciation to the lady in the red jacket - your dedication to guest service is exemplary!
EDT Studio
Our stay at the Sydney Shangri-La was nothing short of incredible. The hotel truly offers the best view in town, with breathtaking sights of the Sydney Opera House and Harbour Bridge. We could honestly spend the entire day just relaxing in our room, soaking in the stunning panoramic views. The service was amazing from start to finish. From the moment we stepped out of the car, we were greeted warmly by every staff member. The check-in process was seamless, and the team made us feel welcomed right away. A special shout-out to Emily at The Horizon Club—her friendly demeanor and constant big smile made our experience extra special. Whether it was breakfast, evening drinks, or just a casual greeting, she ensured we felt well taken care of. The concierge team was incredibly helpful, providing great recommendations and assisting us with all our queries effortlessly. This hotel is a true gem, not just for its location and views but for the outstanding hospitality. We can’t wait to return! Highly recommend for anyone visiting Sydney.
Lucine Zhu
The hotel service and the staff service are excellent. There was an emergency that we left our passports and cards in the safe when we checked out and got the urgent call from the hotel when we arrived at the airport, which is literally 40 min before our boarding time. But the hotel did a marvelous job that they managed to deliver our important items directly to the airport in a safe and timely manner. Right before our boarding time! So we managed to catch our flight on time! I have to say it is a world class service from a famed five-star hotel and I appreciate their professionalism and care for clients so much! Not to mention the room and view are also spectacular and impressive! We booked the premium room and got the beautiful full view of Sydney Opera House and the harbor all day long! Shangri-la Sydney really left us a great experience!
Viena Langi
My stay at Shangri-La for my birthday was absolutely unforgettable! The staff went above and beyond by surprising me with a delicious cake and a bottle of wine—such a thoughtful gesture. The breakfast buffet was incredible, offering a wide variety of high-quality options that were definitely worth it. The room was spacious, clean, and had an amazing view that made the experience even more special. Highly recommend for a luxurious and memorable stay! If only there was better parking!
amrinder virk
I have visited this hotel three times now. In 2022, it was an outstanding experience, especially the breakfast, which was the best I could imagine. On my second visit in 2023, the breakfast menu had fewer options, and the quality had noticeably declined compared to 2022, though it was still acceptable. However, during my most recent stay yesterday, while the overall service was great, the breakfast was the worst I’ve ever had. It was far from what one would expect from a 5-star hotel, more like a 1-2 star experience. The team seemed to be working hard, but I believe there are issues with whoever is managing the menu. I was extremely disappointed and will not be returning to this hotel.
Amenities & Extras
Food & Beverage
Audio Visual Equipment (AV)
Other Amenities & Extras
Need help finding a venue?
Browse the VenueNow Marketplace or connect with one of our event experts to help you find the perfect venue free of charge.
Let's Get Started