43 Knuckey St, Darwin City NT 0800, Australia
Hotel
•Conveniently situated in the heart of Darwin CBD, Mantra Pandanas combines central location with versatility and personalised service, designed to make your event one to remember.
Our two conference rooms can cater for small meetings and presentations through to theatre style or banquet functions. The hotel also features an onsite contemporary restaurant, Table Forty-Three, perfect for exclusive birthday parties, cocktail receptions and wedding functions.
Rest assured our dedicated Conference & Events Team will assist you in every step creating and personalising an event just for you.
Veda-Kali room can be split by a partition; enabling two rooms that can be combined into one large function space that caters for up to 150 guests cocktail style or 100 guests banquet style, which still leaves you generous space for buffet ...
Table Forty Three Is an onsite contemporary restaurant which can cater for up to 200 guests cocktail style or 120 guests banquet style. The restaurant offers modern Australian cuisine in a casual dining environment
Right in the heart of the city, walking distance to e everything you need - supermarket, post office, great little cafes, the mall. It's clean, neat and tidy. The elevators work nicely and the rooms are cosy - we have stayed here a few times over the years and tried a few different rooms, so far they have all come with washing machines and driers and kitchenettes with fridge and microwave. There is secure parking on site (extra charge).
Had a great time staying at this hotel. My room was clean, and I stayed for two nights. The staff were all helpful especially Marisa, who assisted with my booking. She was very friendly and made everything easy. Definitely coming back again!
We are gold members however, I requested an early check in which didn’t happen but we are entitled to. There were no instructions regarding the internet. I had to ring reception. No instruction on how to operate the TV, that was trial and error. Also as gold members we did not receive our welcoming drink. This lifts smell as do the halls. The carpet needs to be replaced. We use Accor frequently and I would have to say this is the worst Accor hotel we have been in and that includes overseas. Will not recommend this hotel or stay here again. Accordingly you need to address this hotel.
Terrible experience turning up to find my booking not registered. Care factor at reception low. Spent an hour trying to resolve with reception and Guest Reservations, ended up having to book a new room for first night, and had to book into another Hotel the next as Mantra was fully booked. Guest reservations now refusing to refund my money! This nonsense from Guest reservations: "Please accept our sincere apologize for the inconvenience this may have caused. In an effort to assist you with your booking, we reached out to Mantra Pandanas and requested a one-time courtesy cancellation to waive the penalties associated with your booking. Unfortunately, the hotel has denied the request, and we will not be able to secure a waiver on your behalf." How am I out of pocket for Guest Reservations / Mantra mess up?
The staff were nice. But it dose not make up for the mould smell that was unbelievable When we got to our level then the room we stayed and the towels had mould on them this would not be good for your health. The carpet in the room was also damp. I have never stayed anywhere like this. I highly recommend not staying at this place very bad Experience. Also, I have had to chase up my deposit three times and still have not yet received it. it has been 13 days since I have left this place.
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