Village Cinemas Karingal
197 Karingal Dr, Frankston VIC 3199, Australia
Cinema
•Village Cinemas Karingal Function Rooms
Reviews for Village Cinemas Karingal
Donna Liebe
I love seeing a movie at the karingal cinemas, It's one of my top 5 places to visit, the staff are nice and I will try their best to work fast to deliver the food you ordered
Carly Smith
Went to Gold Class at Karingal today & paid for an XL Popcorn & 2x Medium Coke to be brought in at the start of the movie. Whilst we saw everyone else receiving their first & even some had their second round of food/drinks… we still hadn’t received anything.. it was a good 30 minutes into the movie. We pressed the service button, it took the staff member close to 10 minutes to appear and for them to try and take our order. To which we replied, we had already ordered and wondering where it is. The attendant said they would look into it. Another 10 minutes later, still nothing and by this time, we are frustrated with the service & have missed the movie by wondering where our food was. I ended up having to leave the movie and go find out what was happening myself, to find that out popcorn and drinks were just sitting at the bar. The popcorn was made up of small, leftover pieces & the cokes ice was melted down. The staff at the bar blamed the reason on not enough staff, but had the ability to fill the rest of the cinema with food and drinks, twice over. I had to carry our food order into the cinema myself - we could have just paid for a standard ticket & received the same service… if not better. Truely poor service. Could not be more disappointed.
Tim Cunning
Venue is good, staff are great. Food is soo disappointing it will ruin your movie. I recommend bringing your own food from one of the venues out front of the cinema. I was made to feel like royalty from the staff, charged $112 for food and by the time i had eaten it i felt like a peasant. The soft drink and popcorn was good and that is all i will ever eat from village cinemas again. How they serve this reheated frozen dog food is beyond belief
Yvonne Scoles
The movie was OK. The problem we had is that we were running late so by the time we got there we had to go straight in to the theatre. Now we can't see to read the menu. Did try with the touch on the phone but felt the knives in my back from other movie goers as the movie started and I have a light on still trying to read the menu so just ended up ordering whatever which was parma burgers. Which were super small but very filling and not to bad. * NOTE TO SELF. DONT BE LATE FOR GOLD CLASS!
Blake Rae
Not normally one to leave a review, but for all the hype of gold class, I was very dissapointed. the staff didn't seem interested, took ages to make a drink, no one came to take my order so I had to go to the bar myself. our popcorn and drinks didn't come until 20 minutes into the movie, and were supposed to come at the start. when it did finally come, the popcorn tasted burnt and was all the dregs. also, I paid cash and when I gave it to the guy he brought back my receipt but no change. no one seemed to know what to do there. very dissapointed and I'll stick to hoyts from now on.
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