Mercure Melbourne Southbank
9 Riverside Quay, Southbank VIC 3006, Australia
Hotel
•Why you'll love Mercure Melbourne Southbank
- Prime Location: Conveniently located near the city centre, offering easy access to key attractions and offices.
- Modern Facilities: Newly refurbished spaces with flexible layouts and new AV equipment for a seamless event experience.
- Exceptional Service: Personalised support, competitive rates, and a professional kitchen team offering customised menus to cater to dietary requirements and allergens.
Newly refurbished Mercure Melbourne Southbank is ideally located 600m from Southbank Promenade on the Yarra River, a 10 min walk to the popular Bourke Street Mall, 15 minutes walk from Crown Casino and only 350m from Flinders Street Station. Mercure Melbourne Southbank is an ideal place for your next business event.
Mercure Melbourne Southbank Function Rooms
Eureka Room
Eureka Room 1
Eureka Room 2
Reviews for Mercure Melbourne Southbank
Thasupakorn Rokrungroj
Stayed on 2nd floor (Baht room, no amenity set-up). At check-in, staff informed that lower-floor room was allocated as booking was made via 3rd party. They also recommended booking directly with hotel website for better room allocation and benefits. Management may consider complimenting the staff for professionally promoting direct booking.
Samantha Topping
We stayed for 4 night for our first Australian open experience, as a package I booked. The location was great. The room we had was fine however the bathroom needed upgrading and the guest services needed a few calls for towels etc after they serviced the room. There is also no room service as normal, you have to go to reception to pick up your order which is fine if u don’t have your PJs on. 🤪 The bed however was super comfy, very clean and the buffet breakfast was great!
Byron McNeil
This property is the perfect location being right on Southbank but only minutes away from walking into the city. Riverview room was lovely and room was clean and comfortable. Bathrooms could do with a refresh and the lighting wasn't the best but overall a nice experience and would stay here again. 24 hour room service would have been good too as we arrived late at night. Staff were super helpful and friendly.
Enrico Rotunno
Rooms were very comfortable and room service was very prompt and helpful. Breakfast was really good except for the male waiter who couldn't be bothered to refill the knife container and told us to use our spoon to cut our food instead. Eventually I found a waitress who was accommodating and helpful and refilled the knife container. Other than this negative experience our stay was enjoyable.
Ari Dawang
Self check in was straight forward which took no more than 5 minutes. Queen room was average as you would expect for a 2-3 star hotel, the bathroom needs to be renovated. The bed was comfortable to sleep in. Towels were thin and rough. Room service needs major Improvement/training. Cutleries left unwashed, rubbish not emptied, they don’t vacuum the floor. Only thing they do was make up your bed and provide new towels. Location was great, that is pretty much it.
Amenities & Extras
Food & Beverage
Audio Visual Equipment (AV)
Other Amenities & Extras
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