South Bank Room at Novotel Brisbane South Bank
Price on request
38 Cordelia St, South Brisbane QLD 4101, Australia
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Reviews for Novotel Brisbane South Bank
Riley “UncleGrandpa” Amdur
This was by far the nicest Novotel I have ever stayed in. Thien, who checked us in, was wonderful — after arriving exhausted from our flight from England, she personally came up to the pool area to let us know our room was ready early, which absolutely delighted us. I enjoyed a tasty coffee in the lobby, and although I didn’t order food, everything looked great. The hotel was spotless, stylish, and in the perfect location — close to everything yet peaceful and relaxing, with a playground just across the park. The rooms were very clean and spacious, with quiet air conditioning and a special view of the city and the South Bank wheel. The restaurant and bar were excellent as well. I wouldn’t hesitate to stay here again if I’m ever back in Brisbane — 10/10, thank you very much.
Liam Ross
Great location, close to attractions & transport links. Parking was full when we tried to use it but the hotel provide discounted parking at the convention centre (A$30/night). Rooms modern and spacious. Nice modern gym. Would recommend this hotel.
Michele Damjanovic
Service from all staff members was really great. The buffet breakfast was one of the best I've EVER been to. Beds were the most comfortable out of any hotel on our 2.5 week vacation around Australia. Downside is the room is small and the bathroom is open with a sliding wall which is not ideal for privacy. This is not clearly shown in photos and was a disappointment to discover.
Marina M
Great hotel. Great restaurant and bar. Playground opposite in the park. Nice clean rooms. Didn’t use the pool as it was quite cold, we used the public lagoon pool at south bank instead which was warmer. Nice coffee and drinks. Cute birthday cupcake and card. Handy location. Drop off and loading zone. Kitchen open until 9pm. Check out 11. Really cute and nice touch to give the kids souvenir soft-toys at the end of the stay. Good All Accor welcome drinks and points stays. Cons: Their carpark was full when I arrived with two kids at night. A real hassle to street park for free until 7am then $10 for 3 hours then had to shift to the convention centre for $35 for 24h. Not far to walk but hard with kids who are tired. The rooms don’t have any opening windows. It gives you a headache after a few hours. Really need to put opening windows in the rooms, but they can’t add that in now, it’s too late. Not sure if they are homeless people or not camped out in the park opposite the hotel with tents. They didn’t bother anyone and not the hotels fault, but didn’t like walking past at night from the street parking. 20min from the airport. 16-20min to lone pine koala sanctuary and a 10min walk to the amazing streets lagoon pool, brisbane eye, river banks, kids train ride, nepalese pagoda, mini forest walk, markets, shops and eat street.
A O
I want to be honest with this review because the experience started off quite stressful but ended very well. We arrived on New Year’s Eve around 4pm and had real trouble with parking. There was no clear guidance or parking service, which was confusing and stressful, especially arriving with kids. We had to head out to a function and only came back around 10:30pm. It was raining, late, and we still didn’t know what to do with the car. At that point, I was honestly leaning towards leaving a one-star review. When we went to reception, a lovely gentleman working there told me to give him a moment and that he would sort it out. He did exactly that and completely turned the situation around. Mariana was also amazing and incredibly helpful. From that moment on, everything changed. Generally speaking, the team is outstanding. Everyone was warm, friendly, welcoming, and genuinely helpful. We used the restaurant every single day for eight days, and the staff were consistently smiling, kind, and professional. That level of service really matters, especially when you’re travelling with family. My only real feedback is around parking. When families arrive by car, especially late at night or in bad weather, they expect clearer support or assistance with parking. That part really needs to be improved. Other than that, the stay was excellent. The staff truly made the difference. Thank you to the team for turning a stressful start into a very positive experience overall.
Other spaces at this venue
Cordelia Room
