Serenity Garden at Peppers Beach Club & Spa
Price on request
Palm Cove QLD, Australia
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Please note, that pricing and inclusions may be subject to change without notice. We recommend confirming with the listing prior to booking to ensure you have the most up-to-date information.
Room Layouts & Capacity
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Reviews for Peppers Beach Club & Spa
Sam Merrigan
We stayed for 5 days at Peppers recently and loved it! Everyone we dealt with was very friendly and accomodating for any request we had. Daniel was our first point of contact there and he was so lovely to deal with. We were given some vouchers by him to help celebrate a special occasion which we were very appreciative of. The grounds themselves are absolutely beautiful and the pool is unbeatable. We met so many people who return each year and I can see why. Highly recommend!
SALLY LEE
We visited Cairns to celebrate our 12th wedding anniversary and, based on recommendations that Palm Cove would offer a quiet and relaxing atmosphere, we decided to move from a hotel in the city to one here. Sadly, our expectations were not met. The hotel felt busy and noisy throughout the day. The central pool was filled with children and even some adults throwing balls around, making it difficult to simply sit by the loungers and enjoy a peaceful conversation. Many guests also left their belongings on the beach chairs for hours without using them, leaving little space for others. What made the stay even more frustrating was the lack of basic service. Our only request—a travel adapter—was dismissed with a blunt “We don’t have any,” delivered without the slightest concern. To add to that, the Wi-Fi did not work, and the hotel offered no compensation of any kind. We still have one more night here, and while we truly love Australia—this being our second visit—our experience in Palm Cove has been quite disappointing. However, the staff were all very kind and attentive. The gentleman at the concierge desk kindly called the restaurant on our behalf to inquire about a reservation and offered us helpful information with great courtesy. The two ladies at the reception desk also assisted us in arranging an early check-in, and as soon as our room was ready, they personally came to the pool to let us know. (It’s not just the Wi-Fi, when the manager’s like this, no wonder the service is too.)
Ash Birt
We absolutely loved our stay! The cleanliness was outstanding, and the service from reception through to the room and breakfast was excellent. The breakfast was absolutely divine – especially the fresh smoothies. Our room with the spa made our days so relaxing, and the beautiful design and spaciousness added to the experience. The room service was 10/10 – every time we returned, the room was spotless and we truly felt like we were in heaven. The staff were warm and welcoming, always happy to assist. The bed was incredibly comfortable, and we slept so well. The spa in our room was the perfect way to unwind after exploring. The hotel had such a calm, modern atmosphere, and the location was ideal. We would definitely recommend it to others.
Renee Norrell
We came here for our honeymoon 16 years ago and came back this past week for my birthday but this time with three teenagers in tow. We were not disappointed. The pool was fantastic. The room was great, although the top deck where the spa is could do with some love. It was looking rather shabby so we didn't use it. The convenience of the location was fantastic and the staff were awesome when our allocated carpark was taken daily. Can't wait to come back again
Ria Lovell
We were surprised with an upgrade to a penthouse spa garden apartment. Everything was perfectly clean and fresh . Ice in the ice tray ,Nespresso coffee machine, pods supplied daily, enough milk in the fridge and wonderful towels. Exceptional daily breakfast, very friendly staff thruout. We enjoyed a wonderful stay and would love to visit again. Highly recommended.
Other spaces at this venue
Formal Pool
