



131-135 Bourke Street, Melbourne VIC 3000, Australia
Hotel
•Citadines on Bourke Melbourne is located in the heart of Melbourne’s CBD. This venue is well-suited to hosting your next corporate conference, product launch or training seminar. Citadines on Bourke features small meeting rooms, ideal for your next board meeting or presentation. These rooms offer clients a private and professional space to ensure their meeting runs smoothly. Larger gatherings take place in one of Citadines on Bourke’s Conference Area. This large space features a professional and minimal aesthetic with large windows providing both natural light and an impressive view of Melbourne’s CBD. Both rooms are equipped with the latest audiovisual equipment to ensure presentations and lectures run smoothly. It is a popular choice for businesses looking to make a statement in a convenient location.
Citadines On Bourke has over 380 apartments serviced by an on-site restaurant, making it the ideal choice for hosting delegates and colleagues from overseas or interstate.
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Modern and stylish surroundings, floor to ceiling windows boasting abundant natural light, state-of-the-art audiovisual equipment, flexible breakout spaces including an outdoor terrace and intimate indoor lounge are just a few of the features you will find at our contemporary Event Centre. Our largest room, Coromandel Place, comfortably accommodates up to 250 people in a theatre setting or 300 people for a cocktail gathering. The experienced Conference Services Team, fully-equipped business centre and complimentary Wi-Fi internet; ensures that your event runs smoothly and professionally.

Booked a one night stay with my husband for his birthday and unfortunately we received the worst customer service from the reception staff. We had several issues with the booking and each staff would say a different story over the phone vs in person. The manager would deny what the previous staff has said and offered his own explanation with no solution. Despite the hotel being quite lovely and in a prime location in the CBD. We will not be staying here again for the horrible customer service alone.
Perfect location for our 5 night stay. Bed was super comfortable, very clean apartment with everything you could need( aside from laundry facilities) service was great. Pool and sauna were enjoyable. Tram stop right outside the front door and plenty of restaurants and bars within walking distance. Great place to stay and enjoy Melbourne.
Great hotel for the price - top location, clean and well-equipped. Unfortunately, we needed two beds, we booked for two beds, we were told we could have two beds ... then arrived to a room with one bed. After being told it would be split into two, we were told a couple of hours later that couldn't happen and a rollaway was brought in. Unfortunately, that made the room really cramped. Two staffers could not have cared less about our unhappiness with the situation, but a third (Thereva - fantastic service!) sorted it for us by finding another room. I'd give this hotel 5 stars if all staff members were like Thereva, but would hesitate to book here again because of the unpleasantness of simply trying to get the room we booked.
I recently stayed at Citadines, and overall, it was a pleasant experience. The room was comfortable and well-equipped, providing a cozy atmosphere for relaxation. The location was convenient, making it easy to explore nearby attractions. However, the only downside was that the air conditioning didn't work properly, which made it a bit uncomfortable during the warmer parts of the day. Despite this issue, the friendly staff and nice amenities made our stay enjoyable. I would recommend Citadines for a comfortable stay, but I hope they address the AC issue.
I recently stayed at the Citadines and the customer service was exceptional. I accidently booked the incorrect date and did not have a room for the night. The lovely lady on reception found me a room even though they were fully booked. I was extremely relieved as we had travelled from interstate. The room was clean and tidy and had everything we needed. I will be returning to stay here again.

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