Causeway One at Holiday Inn Bourke Street Mall
288 Little Collins St, Melbourne VIC 3000, Australia
A contemporary function room equipped with projector and screen, ideal for boardroom meetings, training sessions, or intimate events in theatre, classroom, or cocktail style.
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Please note, that pricing and inclusions may be subject to change without notice. We recommend confirming with the listing prior to booking to ensure you have the most up-to-date information.
Room Layouts & Capacity
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Food & Beverage
Audio Visual Equipment (AV)
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Reviews for Holiday Inn Bourke Street Mall
Paul G
We had a pleasant enough stay here. The staff were nice enough, and the reception/cafe area has a nice feel to it. The location in geographic terms is excellent, though the positives probably end there, with the positioning of the hotel problematic in other ways. This new hotel has an incredibly soulless feel to it, largely due to the fact that is surrounded in very close proximity by other buildings, which house office workers and the like. Our window 'view' comprised of a building that was some 2/3 metres or so away from the window. We couldn't leave our curtain open as we did not know who could see what. There are some internal facing rooms, which seem to cost more, but as we walked to our lift we could easily see into these rooms so again, there is a privacy issue here. The lack of facilities like a pool add to the sense of a very claustrophobic atmosphere and stay. The less said about the room the better. With new/newer Holiday Inns in particular it becomes increasingly difficult to distinguish between the Holiday Inn brand, its lower tier Holiday Inn Express and other lower tier competitors like Ibis. There was a large TV available, but otherwise the overall design and aesthetic of the room felt far too similar to those lower tier options. The wall operated lighting system in the room is bizarre, with no simple option to keep a small lamp on next to the bed (the 'night light' option over the bed is far too bright). The Holiday Inn really needs to also go beyond placing a simple kettle and coffee sachets in the room that ensure you feel time locked in the 1970s. The bathroom had a nicer feel to it, but a shame there is no bath or even rainshower option available. Could do much better, especially on the overall design front.
Teegan Mckay
I had an amazing stay at this hotel. The check in process was seamless, and I was afforded early check in by the wonderful Shakya which was incredibly generous. The room was neat and tidy, the bathroom was a great size as well. I loved the toiletries the hotel provides, I will be buying some for myself! A choice of soft and firm pillows, with a pillow menu that has many more options. The housekeeping staff were very accommodating as well. The location was absolutely perfect. It was so easy to get everywhere I needed to go. The breakfast buffet was probably one of the best ones I've had. The selection was great, the staff were super friendly and helpful and the food was delicious. I will definitely be staying here again the next time I'm in Melbourne. Thank you to all the staff.
waicca Samm
I usually stay at your Southern Cross Station–area hotel, but this time I wanted to experience your newly opened hotel, so I chose to stay here. I was truly impressed with my stay. The location is excellent — it was close to everywhere I needed to go, which made my stay very convenient and enjoyable. The room was quiet, well located near the elevator, and very comfortable. Overall, I am very glad I chose to stay at this hotel. The only disappointment was the public restroom on the reception floor. I have experienced similar issues with shared restroom designs at other hotels, and unfortunately this one felt the same. Although the toilets are separated by gender, the entrance and hand-washing area are shared. From the hand-washing area, it is possible to see inside both the women’s and men’s restrooms, which does not feel very comfortable or private. I would also advise not allowing children to use this restroom alone. In addition, both the entrance door and the door to the hand-washing area are automatic. Because they open and close frequently as people pass by, this setup felt unnecessary and reduced privacy. Finally, while guests can access the building at night using their key cards, there were moments when non-hotel guests followed closely behind us into the building. This made us feel slightly unsafe, and improved security monitoring may be helpful. Despite these concerns, my overall experience was very positive, and I truly enjoyed staying at this hotel. I hope this feedback can be helpful for future improvements.
Ms Reviewer
Beautiful, clean, pleasant hotel. But I'm not comfortable with the single entrance toilet for both genders in the foyer. Women might not feel safe having to share this space with men, without any separating door. 30% of all Australian women have been victims of sexual abuse. They should be allowed to use the toilet safely and to feel safe. Please add a separating door.
ccadju
Great location, right in the middle of the shopping centre and tram station. Very convenient. Room a bit small though, toilet close to the bed area. Reception staff were friendly and pleasant. Unfortunately housekeeping staff was not good. Didn't make up room even though we informed her personally and green light to enter the room was turned on. When we got back, asked the staff and staff said our room number was not on her board so staff didn't clean the room. Room was not cleaned at all for the duration of our stay (3 nights)
Other spaces at this venue
Causeway All Rooms Combined
Our function rooms transform into one large meeting space or three smaller rooms, ideal for conferences, seminars, or cocktail events. With AV including projectors and TVs, plus catering from tea & coffee to canapés or full and half-day delegate packages.
Causeway Two
A versatile function room featuring a large TV, perfect for boardroom meetings, training sessions, or intimate events in theatre, classroom, or cocktail style.
Causeway Three
A versatile function room featuring a large TV, perfect for boardroom meetings, training sessions, or intimate events in theatre, classroom, or cocktail style.
Terrace
An open-air rooftop terrace on Level 9, perfect for private cocktail-style events of up to 50 guests.