The Laurel Hotel
289 Mt Alexander Rd, Ascot Vale VIC 3032, Australia
Pub
•Why you'll love The Laurel Hotel
- Stylish, flexible spaces for everything from intimate celebrations to large-scale events.
- Dedicated events team, tailored packages and seamless planning from start to finish.
- Private bar, AV facilities and exceptional food and drink options for every occasion.
The Laurel Hotel is a beautifully refurbished venue in the heart of Ascot Vale, offering a welcoming and stylish setting for celebrations of all kinds. Combining contemporary interiors with warm hospitality, our versatile event spaces are designed to make every occasion feel effortless, whether you're planning an intimate gathering or a large-scale celebration.
Our private Level 1 function space features its own exclusive bar, built-in AV and sound system, and accommodates up to 60 guests seated or 100 standing. For larger events, our spacious downstairs dining room is available for exclusive hire and can host up to 200 standing guests. From milestone birthdays, engagements, baby showers and Christmas parties to corporate lunches, networking events and celebrations of life, our experienced team will work with you to create an event tailored to your vision.
We offer a range of flexible food and beverage packages, including canapés, share-style menus, wood-fired pizzas and bespoke catering options, with menus that cater to a variety of dietary requirements. With no room hire fee (minimum spends may apply), attentive service, and a commitment to creating memorable experiences, The Laurel Hotel is the perfect venue to bring family, friends and colleagues together for life's most important moments.
The Laurel Hotel Function Rooms
Level 1
Level 1 at The Laurel Hotel is a private function space perfect for birthdays, engagements, corporate events, and special celebrations. Complete with a private bar, AV facilities, flexible layouts, and space for both seated and cocktail-style events, it offers a stylish and exclusive setting for memorable occasions.
Dining Room
The Dining Room at The Laurel Hotel is a warm and inviting space ideal for larger celebrations, corporate events, and private functions. Featuring a flexible layout, delicious catering options, and a welcoming atmosphere, it's the perfect setting for memorable events with family, friends, or colleagues.
Reviews for The Laurel Hotel
Michael & Wendy Beasy
Moved back into the City, The Laurel was our regular years ago, so had to stop in-so glad we did! The renovations are spot on, has a cosy, Pub feel, Staff were friendly, and the Snacks we chose were delicious! From the CBD, the Tram stops right out the front-will definitely be a regular we head to!
MsL Dixon
Sat20June26 ... This AscotVale local is a smoothly! run & establishment. The staff are nicely professional & enthusiastic! I was seriously craving a simple-dimple pizza. Their MargheritaPizza (which i added RedOnion & Archovies onto) was Yumbo! Main bar area is more than adequate to eat & drink at for a bite & glass/2! Gratitudes ☺️🙏🥂🧊
Briannon Kingsley
Fantastic local pub with an amazing atmosphere, great food and genuinely friendly staff. You can really feel the community vibe the moment you walk in. The steaks were spot on, drinks were great and the service made the whole experience even better. So good to have a venue like this in Ascot Vale.
Norma Mcconville
To the Management of The Laurel Hotel, Ascot Vale I am writing to express my profound disappointment with the treatment my friends and I received at The Laurel Hotel on Friday evening. It was, without question, one of the worst hospitality experiences I have ever encountered. We had specifically arranged our reunion with your venue in advance, advising that between 30 and 40 people would be attending and that we wanted an area where everyone could mingle, catch up and enjoy the evening together. Instead of being welcomed, we were made to feel like an inconvenience from the moment we arrived. The attitude of the staff was consistently rude, dismissive and unnecessarily confrontational. We were repeatedly told that we needed to sit down, despite the fact that this was a social reunion where people naturally wanted to move around and speak with one another. We were then informed that we would be “shuffled” into another room, as though we were a problem to be managed rather than valued customers. The conduct of the manager, Bree, was particularly disappointing. Her manner was officious, abrupt and completely lacking in the warmth, professionalism and customer service one expects from someone in a management position. The way she spoke to members of our group was so discourteous that it visibly upset a couple of our guests. No customer should ever be made to feel embarrassed or unwelcome simply for attending a function that had been organised with the venue beforehand. I have worked in the hospitality and service industry for 35 years, so I understand the pressures staff can face. However, I can honestly say that I have never been treated so poorly in any hospitality establishment. Good customer service costs nothing, yet on this occasion it was entirely absent. The hospitality industry depends on creating a welcoming environment that encourages customers to return. Unfortunately, your team achieved the exact opposite. Around 40 people left your venue feeling disappointed, disrespected and unwelcome. Every one of us has agreed that we will not be returning to The Laurel Hotel, and we certainly would not recommend it to others. This experience was an absolute disgrace and fell well below any reasonable standard of customer service. I sincerely hope management takes this complaint seriously, investigates what occurred on the evening, and addresses the conduct of those responsible. No group of paying customers should ever be treated in the manner that we were. Yours sincerely, Norma McConville
Enrique
Dined here a few times but came in on Anzac Day before heading to the game for the Pies v Bombers game. The outdoor area was unreal, beers flowing from their portable bar and the service from the staff was on point. Had the new Buffalo Wings and could not recommend them more - crunchy, saucy and flavourful. Perfect footy watching food.
Amenities & Extras
Food & Beverage
Audio Visual Equipment (AV)
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