5 Terminal Dr, Bilinga QLD 4225, Australia
Hotel
•Located on the roof top as half of the Kirra room, ocean views with a diverse range of set up options make this a premium space to suit all types of more intimate meetings or events.
We had a great stay at Rydges Airport Hotel. Check-in was quick and efficient, the customer service on arrival was excellent, and the rooms were clean, modern, and very comfortable. The beds were incredibly comfortable, and the location couldn’t be more convenient for an early flight, being able to simply walk to the airport without worrying about transfers was a huge bonus. We also ordered room service, and the food was exceptional. The only downside was our experience getting coffee before our flight. The hotel advertises coffee being available from 5:00 am, so at around 5:40am my 6yr old son and I went down to order one. We greeted the lady behind the bar and asked if she was making coffee. She replied “yes,” but when we went to order, she simply said “in a minute” before walking away without much explanation and didn’t return. Another staff member then came over, happily made our coffees, and was friendly and welcoming. The coffee itself was fantastic. As we left, we passed the first staff member wiping tables, but there was still no smile or friendly acknowledgement. Perhaps she was just having a difficult morning, but it was disappointing, especially when you’re starting the day so early. Aside from that one interaction, everything else about our stay was excellent, and we wouldn’t hesitate to stay here again.
If you have to stay Overnight near Gold Coast airport for connecting flights ( international) the following day this is the Hotel to choose. It is on the airport 100 steps from the Domestic Baggage claim area . The hotel reception staff are friendly and give you a A5 sheet of paper with Hotel information. The information on the page - because I arrived at 8pm on a Sunday night was - incorrect. I only found this out after navigating the only order process on line to find out it was closed although the kitchen was open till 9.30 - if you go down to the bar and order and pay off there menus. I did that ordered two simple things ( fries and entree calamari and a tin of coke. They would ring when ready and I would come down again and collect. That happened and I was given two plates and covers ( no tray) plus the coke tin to manage while having to swipe the lift, swipe the door and finally get to eat all before 9pm. A lot of putting on the floor and picking it all up again very carefully. After that process to get back to my room it was cold, the calamari was breadcrumb coated strips that were like rubber and the fries were fries..but warm at best. A lot of work after a long flight and being a new nuisance hotel guest costing me $40. The room was a hotel room, clean tidy and comfortable with no instructions on use of TV. although it had many facets and on screen aids that did not seem to work. I found normal TV channels after a lot of testing. DO NOT include breakfast in your hotel booking . it was a total waste of money. The morning staff are friendly ( to each other) give directions (pointing) but you are not told anything . after they wanted your room Number they just pointed to the buffet..So you look and on the first look ti looked good. You collect a warmed plate choose the under light fried dried edge overcooked eggs and warm bacon pre cooked ( leather is the closest texture) So the eggs matched the bacon , and toast and toaster was another ask , the pointing and another walk ...After all that you end up with a tray ( hidden under a bench you have to walk past continually) with plates, cold tasteless old food and so you decide to choose a simple breakfast cereal with fruit and a little milk.. Yes, stale breakfast cereal.. Another unpleasant surprise. Then you need to go and order a coffee at the bar. The staff member cleaning tables pointing while walking away.. So you go and order the cappuccino,, pay and wait. Sir ! we will bring it to your table. It felt normal for a change.. However after 5 minutes with two staff in the coffee area and seeing a lot of pleasant customer talking my coffee didn't happen till I gave up waiting after 8 minutes and walked back up to the bar to ask where my coffee was . On approach I was "indicated" that MY coffee was coming now. I waited and for the additional $6 it was good. So in summary. This hotel is in a great position for an over night stay. It is NOT a resort and would be hopeless for a longer stay. And remember don't have room service or breakfast there.
**Great overnight stay at Rydges Gold Coast Airport** We had a lovely overnight stay at Rydges Gold Coast Airport. The room was modern, clean and tidy, with a very comfortable bed and great air conditioning. We ordered dinner from the restaurant downstairs and the food was delicious — a great way to finish the evening. The staff were also friendly, welcoming and approachable, which made the stay even more enjoyable. The location is incredibly convenient, being right next to the airport, especially if you have an early flight or are arriving late. Overall, a comfortable, convenient and enjoyable stay. We’d happily stay here again!
I recently enjoyed another extended stay at Rydges Gold Coast Airport in room 626. If you love planes and runway views, this is one of the best rooms in the hotel — very spacious, exceptionally clean and beautifully presented. The hotel itself is always spotless, comfortable and welcoming. Reception staff were friendly, knowledgeable and very helpful throughout my stay. The food was also delicious every time. I’d especially like to mention Dylan from the bar and restaurant area. He brought my lunch to the table with a friendly smile and presented everything very professionally. He is very well presented, polite and provides excellent customer service. A special thank you also to Alan for delivering my room service dinner. Again, the service was professional, friendly and welcoming. The meal was presented very well and delivered with a smile, which really stood out. Overall, I was very impressed with the hotel and the service provided by the staff. Highly recommended and I look forward to staying again
Have stayed at Rydges GCA several times now. Rooms are comfortable and spacious. Restaurant offers nice meals at reasonable prices. Location is convenient especially for early flights. Best thing about the hotel is the staff - professional and very helpful - especially Noye at the front desk who helped us amend our booking ! Highly recommend

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