Cockle Bay Room at Parkroyal Darling Harbour Sydney
Price on request
150 Day Street, Sydney NSW 2000, Australia
Contact Parkroyal Darling Harbour Sydney
Usually responds within 14 hours
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Reviews for Parkroyal Darling Harbour Sydney
May Lim
This is a delayed review as I stayed at the place back in July 2025 but I think it deserves the review. I booked the room just a night before due to some mishaps from other hotels and got a very good deal. Absolutely loved the hotel room and service. The hotel staff greeted us politely from the moment we exited our taxi. The receptionist were quick to check us in and gave us clear explanation of the hotel. We had a clean spacious room, great hospitality, near to station. The gym closes at 10pm which is slightly early for me but not a big deal. I would definitely stay here again.
Tom Smith
My stay at PARKROYAL Darling Harbour was mixed, with some strong points but also several areas that need improvement, particularly around guest interaction. Arrival was disappointing. I wasn’t greeted by the colleague at the door, nor was I offered any assistance with my luggage. Reception staff were very quiet on arrival, though polite and friendly enough. The public spaces were clean, open, and well maintained, which helped improve the initial impression. Check-in was relatively quick, and my room was ready early, which was appreciated. As a GHA loyalty member, I was disappointed not to receive a welcome amenity, which I have consistently received at other GHA properties. This was a missed opportunity to recognise loyalty. The room itself was spacious, clean, and comfortable, with a partial Darling Harbour view. I understand the view is impacted by the recent development of the W Hotel, which is beyond the hotel’s control. The bed was very comfortable, the room exceptionally quiet, and I slept very well throughout my stay. Housekeeping did an excellent job with cleaning and turndown service. My late night in room dining experience, however, was extremely poor. The only option available was a ham and cheese toasty, which appeared to be a baguette microwaved briefly. It was unpleasant and well below the standard expected of a hotel in this category. That said, my in room dining experience improved significantly with breakfast and the daytime menu, and I was particularly impressed with the chicken schnitzel. The club lounge was decent, with complimentary beverages being a nice touch, and both the lounge breakfast and overall offering were enjoyable. Departure was efficient, with a quick checkout process, but again lacked warmth. There was no memorable farewell, and as with arrival, no offer of assistance with my luggage, which felt disappointing. Overall, this was an average stay. While the hotel offers comfortable rooms, good housekeeping, and pleasant public spaces, guest engagement and service consistency especially at arrival, departure, and during late night dining could be significantly improved.
Chris Cannings
We stayed here for 6 nights, visiting from England, and would recommend. Location is great being on the edge of Darling Harbour and China Town with various other attractions a nice walk away. There is a tram stop 5 minutes away but we preferred to walk. Takes only a few minutes to get into the heart of Darling Harbour where there’s lots of bars and restaurants along with the stunning views. The room was spacious and clean, the ventilation was a little noisy but didn’t trouble us. Breakfast was good. I enjoyed the omelette station. Did get busy on the weekend. The staff were all incredibly friendly and helpful. When we come back to Sydney we will definitely look to stay here again.
Nat Death
Top position. So close to Darling Harbour, Sussex St, QVB and Pitt St mall. Quiet dead-end street for CBD location. Our room was really comfortable. Some more help from staff to organise a taxi could have been even better but all staff were courteous and polite.
Mia
We had an amazing stay at the Park Royal Darling Harbour, but the standout was definitely the buffet breakfast. The selection was huge and fresh. A special shout out to Johnny, the host, he was an absolute star. Nothing was ever too hard for him, he was warm, attentive and made the whole experience feel so welcoming. He honestly made our mornings. Also took a great Christmas photo of my husband and I and our 4 girls. Highly recommend!
Other spaces at this venue
Walsh Bay Room
Birley Boardroom
Rose Bay Room
Blackwattle Room Three Sections
Blackwattle Room One Section
