Ngunnawal Boardroom at Peppers Gallery Hotel
Price on request
15 Edinburgh Avenue, Canberra ACT 2601, Australia
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Reviews for Peppers Gallery Hotel
Katie Robinson
My room was well appointed and had great light and a spacious bathroom. The staff were accommodating and friendly with great service in the bar and restaurant as well. The heritage part of the building does lend itself to being a bit of a 'rabbit warren' of sorts with corridors, levels and numbers not always making sense - be sure to let them know if stairs are not a possibility for you with or without your luggage. Recommended stay with some great sustainability options in place.
Anita Abbott
Comfortable bed, that’s very important for me Clean, good location, friendly staff especially Yash and Udea. Very professional and helpful. The restaurant was closed , under construction, and although we had ala carte the cafe was closed in the weekend . The hotel should have not have breakfast option on accord . But Yash was accommodating! He made us special hot drink. That’s enough for starting my day. Thank you!
Shovon Sarkar
This hotel would benefit from renovation, as the rooms appear dated and in need of improvement. The overall service could also be enhanced. In the restaurant, the manager seemed to treat guests differently, which gave the impression that some people were less welcome than others, despite everyone being paying customers. This was quite disappointing and should be addressed.
Luke Stewart
The hotel itself feels old, tired, and in need of serious refurbishment. Unfortunately, the on-site restaurant was just as underwhelming. The experience was made worse by the manager’s attitude. When I placed my order, I asked for a glass of orange juice. I could not see the buffet as it is hidden behind a wall, so I had no way of knowing it was self-serve. Instead of simply explaining that, the manager brusquely pointed me in the general direction of the buffet. Moments later, the next couple walked in. He proactively asked them if they would like orange juice, they said yes, and he personally went to the buffet and fetched it for them. I want to be very clear that I had no issue getting my own drink. The issue was the obvious contrast in how I was treated versus how they were treated. Things went downhill further when I presented my Accor Explorer card. He visibly rolled his eyes and behaved as though my membership was a personal inconvenience, which is completely unprofessional. I will not be returning. The only positive was the reception staff, who were genuinely friendly and very helpful when I realised I had left something behind.
Anthony Barker
Highly recommend my room was very clean heap of storage very comfortable bed .and close to cbd. I've noticed people complaining about restaurant under renovation..which was no issue as the cafe next-door in same building.are providing very nice breakfast and lunches for the hotel.i.will be coming back every time