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Combined Heywood & Fairhaven Rooms at Rydges Norwest


Why you'll love this venue

  • Offers 132 guest rooms, a dedicated event floor with 7 flexible function rooms, a restaurant and a bar with free Wi-fi.
  • First class AV facilities and video conferencing capabilities.
  • A wide selection of dining and food options, from light snacks to hearty meals
The Heywood & Fairhaven room is a versatile 173.5m2 venue that can fit up to 140 people theatre style – perfect for conferences and private events including birthdays, christenings, baby showers and bridal showers. It can also be used for Christmas luncheons and presentations. The room comes with flexible set-up options. Depending on the configuration of the desks and chairs, we can cater for between 40 and 140 people. The room comes with state of the art projectors and modern furnishings. Our services also include event catering for all your attendees, pre and post conference activities, pads, pens, mints and iced water on tables as well as free Wi-Fi access and AV equipment.

Contact Rydges Norwest

4.1 (759)
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Packages, Menus & Offers

Please note, that pricing and inclusions may be subject to change without notice. We recommend confirming with the venue prior to booking to ensure you have the most up-to-date information.


Room Layouts & Capacity

Theatre140
Classroom72
Standing160
U Shape40
Banquet120
Cabaret96

Amenities & Extras

$= Additional Cost

Food & Beverage

Bar Tab$
Coffee / Tea
Filtered Water
Venue Offers Catering

Audio Visual Equipment (AV)

Microphone$
Projector$
Speakers$
TV

Other Amenities & Extras

Accommodation$
Air Con
External Music or DJ
Flip Chart
Furniture Hire
Lighting
Natural light
On-Site Parking
Pens & Paper
Receptionist
Restroom
Whiteboard
WiFi

Google iconReviews for Rydges Norwest

Abe Issa profile photo

Abe Issa

February 11, 2024

We recently had the pleasure of staying at Rydges, Norwest ! It was an unforgettable experience! The staff went above and beyond to ensure our comfort and satisfaction! From the moment we arrived, Albert at the reception desk greeted us professionally and courteously, during our stay, we passed his desk several times and we were always greeted by Albert's friendly smile! The luxurious accommodations and exceptional service made our stay truly memorable. A fantastic experience, we Highly recommend it!”

Will Farkouh profile photo

Will Farkouh

January 1, 2024

Hotel is a bit old, first night there was no hot water for many rooms ( 6 people were at the desk complaining) Liam, the duty manager offered compensation of full refund for the night and an option to take a shower in a different room !! Next day he mentioned that he did not get a permission from his manager for the full refund and offered 50% only. It’s a shame that a duty manager gave us empty promises just to ease the anger. Not sure about other guests but hope they read this and comment. Did not check the pool, but looks ok. Room service is really good and friendly.

Adam Kohler profile photo

Adam Kohler

October 3, 2023

The hotel is in a great location, its close to a variety of key places. The rooms a nice and clean (although starting to show their age a little) and well laid out. The only issue we had was the bed, the king beds are made up from 2 king single beds (this is normal) however the 2 mattresses were different heights and softness. Couple this up with some truly terrible pillows and it made for a bad night sleep. Great hotel overall with some great facilities, they just need to sort the beds out

Kartika Teguh profile photo

Kartika Teguh

December 30, 2023

Worst customer service, our family booked for 5 night in this Hotels. Day 1 we ran out of toilet paper, we asked front desk for extra rolls, but they refused and saying we should have enough in our room, after explaining to them that we run out of toilet paper, then they told us to wait in the room for someone to send it. Why??? not just gave it to us directly, its just toilet paper. Day 2 ,after a long trip to Jenolan Caves (6 hours drive in totals), we arrived (exhausted) at the hotel at 11 PM. We found out there is no hot shower in our room, we called the front desk twice and they end up hanging up on us rudely without resolution. I went to the front desk in person and spoke to duty manager Liam who is rude and has a bad attitude. He keep telling me to see his manager in the morning without offering any solutions and keep saying nothing he can do. The whole interaction was not pleasant and dissapointing, he was avoiding eye contact and unapologetic as well. I asked him, if we can get replacement room, he took a long time ignoring me standing in front of the foyer, finally after a long wait he told me to use other room just for shower and return to our room after we are done. It would be much better experience for us, if he offer us that options in the beginning, instead of being rude and dismissive. I hope the front office staff have further training in customer services. The only good thing in this hotel is all the dining staffs, very professional and goes above and beyond to assist us enjoying our dining experience. Day 3, no hot shower again, went to see front office again, surprised to see other 4 customers was complaining with same issue. Bed was comfy, although Our room was not in the good shape, sink has a crack, carpet is outdated and room has musty smell. Definitely need a good maintenance. Sadly, we wont be returning customer in the future.

Parimal Srimali profile photo

Parimal Srimali

December 22, 2023

Worst Room Service. Put an order for Room service which included some drinking water as this hotel don’t supply bottled water ( you have to order via room service and pay extra $5 tray charge) got delivered for an hour. When called the reception they said they will follow up. Call them again to put an official complaint as room doesn’t have drinking bottled water the reception said will put on Log ??? What a Joke. As a business traveller I don’t suggest this hotel to anyone. I would give 0 star if I could. I have stayed in some budget hotels which has better services. Also, just wanted to add that please do not choose the breakfast services. Very limited option. Takes a long time to refill. Requested to refill the scrambled eggs and Rice took a long time and again refilled with enough for couple of people. Paid money to just eat Mushrooms, Bacon and Sausages. Just responding to the manager: It was not busy when I visited the tea in the morning there were barely few people there, please stop giving excuses and accept the issues at the hotel. The point regarding Tap water, I don’t drink Tap water anywhere only bottles or filtered water. Didn’t mind paying the fees but the point was no one cared about bringing the drinks even after waiting for an hour. Just forget it mate


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Heywood Room

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Venue Hours

Sunday-Saturday08:30am-05:30pm
Pricing Price on request

Event Types

18th Birthday Party21st Birthday Party30th Birthday Party40th Birthday Party50th Birthday PartyAGMAwards DinnerBaby ShowerBirthday PartyBridal ShowerChristeningChristmas PartyCocktail PartyConferenceCorporate FunctionCorporate OffsiteCorporate RetreatDinnerEnd of Financial Year PartyEngagement PartyFunctionLunchMeetingNetworking EventProduct LaunchResidential ConferenceSchool FormalSeminarTrainingWeddingWedding CeremonyWorkshop