The Stunning Ballroom
Sydney CBD, NSW
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Reviews for The Langham Sydney
lisa fitzgerald
The Langham Sydney is absolutely the BEST hotel EVER! From the moment a guest arrives the staff makes you feel so welcomed! The decor is beautiful! The flowers in the foyer are stunning! The rooms are spacious, beautifully decorated, exquisite bed linens, lighting and so quiet! The bathrooms are wonderful with double sinks, shower, large tub, luxurious linens, and all the wonderful products... all these make a guest stay so pleasant! The entire staff is warm, friendly, professional, and accommodating! Shane, the general manager is top notch and very interactive with all his staff and guests!! The housekeeping staff amazing and wrote personal notes!! The breakfast was incredible with a daily gorgeous display of buffet items as well as omelette station. The waitstaff and culinary team also top notch! The fitness center, sauna , and beautiful pool and hot tub just so nice!! The Observatory bar was so elegant with amazing bartenders and waitstaff! The complimentary wine tasting such a treat and nice perk for a guest! Thank you for a wonderful stay!!
Joseph Pfiffner
**Terrible Experience - Will Never Stay Again!** I’m beyond frustrated at this hotel. First off, they downgraded our room without any prior notice, giving us a terrible view when we specifically booked a nicer one. To make matters worse, when it came time to leave, they made us carry our own bags all the way to the valet service. Absolutely ridiculous. I've never experienced such poor service at a supposedly “upscale” hotel. This place has completely lost my business, and I definitely won’t be recommending it to anyone. If you’re looking for a hotel that values customer satisfaction, look elsewhere! We asked for a refund!!!They ruined my birthday experience!!!
Shyama
My most favourite hotel in Sydney and our favourite date night venue. From the reception to the rooms to the pool to the dining/ bar everything just works in harmony to make your stay a relaxing one. The gentle pastel colours and the French provincial decor at the Langham creates a calming and luxurious atmosphere for the guests. The observatory bar offers most delicious cocktails. Note: the kitchens of the Kent doesn’t offer dinner anymore since it’s close for renovations but the bar offers dinner and the food was amazing. We loved the steak and the prawn toast. Service is exceptional. Can’t wait to be back.
Jme Louise
Our stay at The Langham Sydney was absolutely beautiful. From the moment we arrived, we were welcomed into pure luxury, and by the time we left, we truly felt like royalty. Even though it was just a quick overnight visit, everything was perfect. A special thank you to Ian, who greeted us so warmly and made the effort to remember our names throughout our stay. It’s little touches like this that make all the difference and made us feel so special. The hotel itself is stunning, and our room was everything we could have hoped for, with a gorgeous view of the harbour. We couldn’t fault a single thing and can’t wait to come back for another stay. Highly recommend to anyone looking for an elegant and unforgettable experience. Peter & Jme.
Diane Nohra
The worst experience which ruined my partners surprise and bday. Paid for a great room with views however when we arrived told us that there were maintenance issues and we were given such a crappy room after paying so much. After getting into the room it was nothing like what I paid for no views , bottom level facing a really old building. After asking to move to another room, I was told they are full and couldn’t do anything so I chose to leave . Made us take our own luggage’s to the car . Horrible experience that ruined bday surprise and plans. Ended up searching for other hotels in the city which led to cancelling our dinner plans. The spa and massage had to be cancelled too. For someone who stays at hotels very often this will have to be the worst experience ever . I will never step there again.