Natural Light-filled 12 Person Boardroom at Mercure Liverpool
Starting from $88
424-458 Hoxton Park Rd, Prestons NSW 2170, Australia
Contact Mercure Liverpool
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Reviews for Mercure Liverpool
Yogi BaBa (YogiBaBa)
Stayed at this hotel for 3 nights from 14-16 march. Staff were okay at the reception. Rooms are good sized. The rooms however lacks basic amenities like water bottles. I checked in at 11pm and was shocked to see no water bottles. Called reception and was told it’s $4 a bottle or bring your bottle to refill from lobby. No toothbrush in the bathroom. Had to go down at 12am to get water and toothbrush kit from reception. Bathroom had a distinct smell of mould. I could see mould growing in the cavity of shower screen. Never cleaned by hospitality staff. The quilts were folded in funny way. A quilt wrapped in 2 bed sheets. When I lift the quilt, the quilt stays and the bedsheet comes off. Overall, don’t expect such from a 4 star hotel. Stayed at this hotel as my IHG hotels were not available in the area.
Marie Petreski
I booked a stay at the Mercure Sydney Liverpool for my partner’s birthday, and I’m so glad I did! From the moment we arrived, everything was top-notch. The hotel was spotless, and the staff were friendly and efficient, explaining everything we needed to know clearly. It really made us feel at home. The room was spacious, comfortable, and well-maintained, with all the amenities we needed for a relaxing stay. The location was fantastic as well — it’s close to plenty of shops, restaurants, and attractions, which made exploring the area so easy. I couldn’t have asked for a better place to celebrate such a special occasion. Highly recommend it to anyone looking for a comfortable and convenient stay in the Liverpool area!
Mirsada Bise
It was extremely clean and comfortable, the staff were wonderful, however be careful when booking through wotif, Expedia. I had trouble with the app and despite going back and forth as it kept stalling on my phone ( possibly the internet connection) it booked me in for more than a week later than I wanted even though I had initially asked for the correct dates, that night. I only realised my mistake when we arrived that night, it appears that that sort of error is common through that sight. The hotel was booked out but the helpful staff had a room with a faulty tv that they offered as it was quite late to look around for something else. Unfortunately it was a hundred dollars more expensive than I had already paid through the app. I was not able to get a refund nor a reply from the booking platform, even though it is still not the booking date for more than a week to the booking date. The hotel actually cancelled the booking but I've still not heard from wotif/ Expedia.
Kirsty S
Excellent hotel! Beautiful decor and super clean. All staff so friendly. Can highly recommend and I'll definitely return.
Debra Crisp
Absolutely love this hotel! Have stayed here so many times now and the service gets better and better. Checked in an hour early yesterday, no problem, asked for late check out, sure have until 12pm, need extra towels, no worries here's another 6, forgot to print our parking ticket for an event we are attending, that's ok email to us and we will print it for you! Above and beyond! Rooms are really nice, beds are so comfy my daughter said we should just say a few extra days! You won't be disappointed. We will keep staying here, even if our events are 30mins further in town. It's just a wonderful experience overall!
Cancellation & Rescheduling Policy
Peace of mind guarantee
Cancel your booking within 7 days of submitting your booking request for a full refund of any payment processed via VenueNow. If your event date is within 14 days of submitting the booking request, it will not qualify for this guarantee.
Rescheduling
You may reschedule your booking free of charge, providing the event date is at least 3 days in advance. The rescheduled date is subject to availability and confirmation by the venue.
Cancellation
You may cancel your booking providing you give 5 days’ notice prior to the event date. You will not receive a refund unless permitted under the Peace of Mind Guarantee or Venue Rules. Further terms and conditions may apply under the Venue Rules.
Any request for a refund, cancellation or rescheduling must be sent in writing to the VenueNow Customer Support team to ensure your request is actioned.