Ballroom B
Arncliffe, NSW
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Reviews for Novotel Sydney Airport
Victoria Charnley
Easy check in, warm welcome upon room arrival with cards and cake. Thoughtful service at dinner and breakfast. I enjoyed the Brekky options. Work paid for the stay, so unable to establish value for money, however, I would consider it an option for myself if competitively priced.
Nicolas Luitingh
Value for money NIL. Arrived at midnight to a reception person who had no concept of importance to make check in as quick as possible at that time of day. Room was disgusting with a second hand bottle of water in the fridge with a note explaining how they were saving the planet from plastic bottles. Went to shower, no hot water. Just an absolute craphole.
Penelope Hucker
We usual love this hotel. Great rooms. Great service (not so great room service) and we stay several nights a year. This time was different. There was construction near our room that had us awake very early. No one told us about the construction on check in and if I knew we would have asked for a room in a different location. It was a terrible night's sleep.
Chohi
At some point, the welcome drink voucher, in-room welcome letter, and welcome wine for Accor Gold members disappeared. The welcome drink is now only available through the app, but the staff didn’t mention this at check-in. Also, disposable amenities like toothbrushes and slippers are not provided in the room, so you need to request them yourself.
Paul McLean
We travelled as a family of 4 to Sydney for a 2 night stay. We didnt access the airport, although majority of people staying were accessing the airport for flights. Our room was extremely affordable and just what we needed. We accessed the pool for our 9 and 11 year old children to have a swim. The location of the hotel was excellent with nearby public transport available, a spacious play area including a well maintained park, close by to supermarket and restaurants. Being an Accor member we ate buffet breakfast which was nice. I have to complement the staff that were working. I loved that there was a variety of nationalities, and any request was met with a smile and prompt service. We will definitely be back to stay again.