The Pantry at InterContinental Sydney Double Bay
Price on request
33 Cross St, Double Bay NSW 2028, Australia
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Reviews for InterContinental Sydney Double Bay
Jordan Demos
We had such a wonderful stay at Intercontinental Double Bay for my husband’s birthday. From the second we walked into the hotel the service was amazing - Elisabeth at the front desk really took care of us. Our room was upgraded and was so spacious with beautiful views. There was even a cake waiting for us when we checked in! Elisabeth also gave us 2 free drinks which we enjoyed before dinner. Thank you so much for the incredible hospitality. The gym Fit Collective was so great for a session and we checked out the rooftop pool when the weather cleared up - amazing. The buffet breakfast was one of the best we’ve tried. Would definitely stay again, highly recommend to anyone looking for an indulgent night away.
Leon Smith
As someone who frequently travels for work, finding quality accommodations is always a top priority. Comfort, safety, and a welcoming environment are non-negotiables for me—and the InterContinental Sydney truly exceeded all expectations. From the moment I arrived, the experience was exceptional. The location is unbeatable, within walking distance of many key attractions. The customer service was phenomenal; every staff member I encountered was warm, professional, and attentive. I was especially impressed that they addressed me by name—it’s those small, thoughtful touches that make a big impact. The hotel bar and dining options were excellent, and the bell staff went above and beyond, even opening car doors for arriving Ubers. I genuinely felt valued as a guest throughout my stay. If you’re looking for a high-quality place to stay in Sydney, I wholeheartedly recommend the InterContinental. You won’t be disappointed.
Paul Dinte
Service was excellent. Hotel staff are great. Ownership is clearly cutting costs to the detriment of paying customers. Ownership decided a few months ago to stop paying for Foxtel TV services as they probably deemed it too expensive. And did not have guests best interests in mind when they made their decision. We left on weekend and decided to stay in the city. Similar priced hotel with all guests needs especially television. Think carefully before you decide to stay here. We had 3 hotel engineers visit our room to fix television and even try to use our apps. Unfortunately no success. I feel for them as ownership fault and not the hard working hotel staff. Please forgive but never again.
Linda Barnes
Much appreciated the kindness and thoughtfulness of Elisabeth at reception. Suggested some terrific restaurants and activities for us and made us feel very welcomed and special. She sets a high bar for spectacular service.
Amanda Wiart
We had high tea at the bar this afternoon. I don’t usually write this kind of review but I felt that it was important to do so. We were there for my son’s birthday but we had mishap after mishap which was disappointing. First we were told there was only the signature high even though on their website they advertise several types of high tea which is one of the reasons we chose to go there. Instead of the fine China cups that again are advertised we were given heavy coffee mugs, so I had to ask the waiter to bring us the correct tea service. The waiter then forgot teaspoons. Once the tiered platters were brought he forgot to bring side plates. I had to keep telling the waiter how to do his job. The teapots had tea bags and not loose tea, and there was only two selections of black teas. Overall and unfortunately for us it was very disappointing! Luckily the food and decor were lovely. But what a shame!
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