Casual Pool Room Exclusive Use
Sydney CBD, NSW
Contact Venue
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Reviews for The Grand Hotel
Ahmad Rabiee
I had a very disappointing experience at The Grand Hotel, and my booking with this hotel was a big mistake! The hotel was extremely dirty and unhygienic, and I believe it should be inspected by NSW Hospitality. During my stay, my room was not cleaned daily, and my bedsheet was never changed. The floors, walls, and bathroom were filthy, with cockroaches running around in the bathroom. The kitchen was in such an unhygienic condition that I refused to use it. There were no basic utensils like forks, knives, or spoons available. There was no air conditioner in the room—only a small fan in the corner, which was completely inadequate. The room was unbearably hot and uncomfortable, making it difficult to rest or sleep. Additionally, there was no chair or desk, and the walls were cracked and dirty. The pub on the ground floor was extremely crowded and noisy, adding to my discomfort. Given the poor hygiene standards and overall unpleasant experience, I will never book this hotel again and would not recommend it to anyone.
Sonia Nichols
Crap place, booking a room was a big mistake!!! It was dirty, smelly and plain gross. Nothing was clean, toilet was really bad! I think its cleaned once a month!! If that!! Shower gross, carpet falling apart.. Worst is the smell!!! I just wanted to disinfect myself when I left. DO NOT STAY HERE
ghita lauritzen
Worst hotel ever. Dirty, smelly room without aircondition and dysfunctional light. Worn-down toilets shared with other guests. Unpleasant owner and staff. Part of bar which means noise till late and greasy floors from beer on ground floor. Located centrally but also in the middle of bars with loud music and drunk people
Jaimy Hill
We picked this place for its walking proximity to the botanical gardens, and waterfront near some good birding. It's a bit dormatory style with the showers and toilets down the hall. On the first floor is the pub and there is an elevator to go upstairs. Across the street is a mini-mart.
Sourabh Jain
Large room had only a single central light, making it very dim at night. Unpleasant musty smell. Wash basin was in room, not in bathroom. Elevator door has to be manually opened and closed. This is an old building, no hotel lobby - front desk is at the bar. Decided to go elsewhere without staying the night, and the manager refused to refund the second night. Manager was brusk, confrontational, not interested in our experience, pretty much just cared about "running a business" (read: taking customer's money).