BASTA Trattoria at Hotel TOTTO
Price on request
60 Market St, Wollongong NSW 2500, Australia
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Reviews for Hotel TOTTO
Malik Helweh
May wife and I stayed last night at this Totto Hotel. I booked via my Expedia Account. The hotel is classified 4 star, in my humble opinion it doesn't deserve even 2, I know because I stayed in hundreds of hotel globally while managing conferences and exhibition Group. Here are a short list of discomforts: 1. There no phone in the rooms! Yes no freaking phones! 2. We had to call via reception to ask a missing air conditioning remote control! 3. No pens, pencils or papers. 4. Nothing provided in the bathroom but body soap and shampoo in bulk dispensers. 5. As there are no chairs to watch the TV we had to sit on bed, and funny enough the bed did not stay still. I had to rest the bed's wheels in my SHOES to keep still! 6. Breakfast was about $35 per head and you most definitely get better value at a motel or Macca. 7. The quality of the bed and pillows provided is quite below such rating. 8. I was charged $25 for overnight parking, I couldn't recall seeing this charge on Expedia. 8. There are more things to list... We will never stay here ever again.
eStudy Abroad
Weekend parking was very limited, so I had to keep asking the front desk to open the upper level. The air conditioner in the room was quite loud. On the positive side, the customer service staff were extremely friendly. The front desk coffee and breakfast were good. The hotel is in a great location, very close to shopping centres, food outlets, and train stations. Overall, very convenient place to stay.
Vic
Very mid experience, stayed in Wollongong as it was a bit cheaper than Sydney but after staying there one night, we figured we should’ve spent a little more somewhere else and actually felt comfortable in our rooms. Not terrible price, as we had parking, breakfast, drink on arrival and a $25 food/drink credit. The espresso martini was the best I’ve had The buffet was cold, yet we were one of the first to arrive, eggs are cooked to order but came out so much later and were very undercooked, my partner had poached eggs and they popped over his bread and the plate was covered in water. The coffee was terrible, they girl at the bar/desk was super lovely and remade it but it was not drinkable. The rooms are way too small for 2 people to be comfortable, no hanging space, the beds are as old as the building, the the sheet on the mattress was a flat sheet and just came off, the duvet had what looked like blood stains on it, pillows were terrible, the bathroom was okay but I’m 5’2 and average weight and I could barely turn around in the shower without touching the walls, the water pressure was horrible and it was either boiling hot or freezing cold, and the entire floor was covered in water after coz the gaps are massive. The room overall was so small but mostly just felt disgusting and dirty. Did not wake up feeling refreshed and didn’t get out of the shower feeling clean, the cups were too dirty to use, so gross!! Pretty disappointing experience, considering we traveled 6 hours either way and had a couple big days of walking etc, then coming back to a crappy room the cost $260+ per night. The staff were pretty helpful and definitely nice, it’s just a shame the rooms are so neglected and dirty. Wouldn’t recommend to anyone wanting to enjoy and relax
Lulu Purnell
I don’t understand the bad reviews about Hotel Totto. The room was clean and comfortable. While on the smaller size, it was fit for purpose and matched the price. The noise of the air conditioner was the only comment I could make that isn’t positive. The staff were accommodating, available and pleasant. The pizza at the restaurant was authentically Italian and the coffee was outstanding. The location couldn’t have been better. I have high standards for accommodation and I was happy and satisfied with Totto
Thu Ho
Location’s probably the best thing about the hotel. 3 min walk to Wollongong central, with the short cut. Breakfast’s ok, the hashbrown’s pretty good. Dont really prefer the only 2 provided clothes hanger. Shampoos/conditioner and bath gel are put in colorful bottles, room n towels are clean. No tv remote. Aircon is too loud. Nice staffs.
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The TOTTO Room
