10 Person Boardroom in Woolwich at Deckhouse

Cancellation & Rescheduling Policy

Peace of mind guarantee

Cancel your booking within 7 days of submitting your booking request for a full refund of any payment processed via VenueNow. If your event date is within 14 days of submitting the booking request, it will not qualify for this guarantee.

Rescheduling

You may reschedule your booking free of charge, providing the event date is at least 3 days in advance. The rescheduled date is subject to availability and confirmation by the venue.

Cancellation

You may cancel your booking providing you give 5 days’ notice prior to the event date. You will not receive a refund unless permitted under the Peace of Mind Guarantee or Venue Rules. Further terms and conditions may apply under the Venue Rules.

Any request for a refund, cancellation or rescheduling must be sent in writing to the VenueNow Customer Support team to ensure your request is actioned.