Cosmopolitan Function Room at Oaks Port Douglas Resort
Price on request
87-109 Port Douglas Rd, Port Douglas QLD 4877, Australia
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Please note, that pricing and inclusions may be subject to change without notice. We recommend confirming with the venue prior to booking to ensure you have the most up-to-date information.
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Reviews for Oaks Port Douglas Resort
John Coombs
Nice resort, we stayed 1 night in low season, so it was pretty quiet. Nice pool, buffet breakfast was decent. Room was big and AC worked well. Reception staff helpful. Free parking. Fairly close to town, you can easily ride a bike or scooter in along the cycle/walk path.
Olivia
A tropical oasis. The lovely Ginny welcomed us at reception today and we were greeted with such kindness. Her help really made our day! Our family had such a relaxing time at this resort. Thanks a lot. We’ll be back!
Mel
Great location if you don’t want or need to be right in the centre of town. Room & resort was clean, but the only downfall was the apartments aren’t soundproof like some hotel rooms are, so afternoon naps are interrupted by a lot of noise. Breakfast was practical & convenient, but not fancy. Enjoyed it here, especially the swim up bar.
Nicole Harrison
After a recent stay at The Oaks Port Douglas, I cannot recommend this resort to anyone expecting good customer service, good hygiene, and an overall good time. We (a family) booked a two-bedroom/two-bathroom apartment, which we received, but it did not include breakfast or housekeeping, as we knew. On arrival, we were told they would include a mid-stay service—amazing. On that day, housekeeping came in, emptied bins, replenished coffee, and took the bath towels. However, they did not sweep the floor, make the beds (which were tidied before we left for the day), or replace the bath towels. We went down to reception to express our dissatisfaction, only to be told that (from mid-January) it is the off-season, so there is minimal staff and a towel shortage. Three times I had to ask for bath towels that day, only to be given two for three of us. Upside to the resort: Removed from the main street but a shuttle is available for a fee. Great parking. Great price point! Downside: The pool was not refreshing and more like bathwater. The pool bar has limited hours and no poolside service, so glasses remained on tables and poolside all day. Pool towels are extremely rare; wash and reuse yours. Pre-book breakfast; otherwise, you will be charged $5 extra per person for walk-ins. The dinner restaurant menu is very minimal unless you like pizza. The bed in the master bedroom was the oldest, squeakiest, and softest I have ever experienced. The overhead kitchen cabinet posed a safety risk as it was loose and about to fall off the wall. No broom and only a dustpan which was stored in the kitchen dish rack!
A T
Had a family of 7 stay here and we had 3 rooms. First once we checked in we were told the wifi is down. Then we got to the rooms and none of the internal phones worked. Along with no wifi there is limited mobile phone reception also. Then one of the rooms had a complete drain blockage in the shower and we couldn’t use that bathroom. Then the air conditioner in the kids room wasn’t working. We were told it would be fixed on Saturday and they called an external technician to replace the unit. At 3pm once we finally saw maintenance on Saturday they told us no one was replacing the unit until Tuesday after we checked out. If we had known this we would have left the hotel and booked elsewhere as it is 35+ degrees each day and boiling hot. The kids sweat themselves to sleep it’s awful. There are also no fresh towels anywhere for the rooms or even for the pool so you are reusing room and pool towels. Absolutely disgusting! Then the pool area has zero mattresses for the pool chairs, you’re sitting on hard slats. Not an ideal place for a holiday. Not to mention the dirty rooms and cockroaches and bugs everywhere. Extremely disappointed is an understatement. Even if it was free it would have been horrid. However the staff are very friendly and trying to help, unfortunately they are stretched too thin.