Flinders Room at Rydges Mackay Suites
Price on request
9 Gregory St, Mackay QLD 4740, Australia
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Please note, that pricing and inclusions may be subject to change without notice. We recommend confirming with the venue prior to booking to ensure you have the most up-to-date information.
Room Layouts & Capacity
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Food & Beverage
Audio Visual Equipment (AV)
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Reviews for Rydges Mackay Suites
Felicity Parker
The 1bedroom was roomy enough with all facilities. Reception on arrival was neutral. balcony no out side seating, no view. Only staying overnight. Room service dinner and breakfast. Dinner adequate just, breakfast cold and disgusting don't bother. Rubber eggs so much ice in Orange juice should be none, almond coffee extra hot warm and tasted like a cheap brand of almond milk. Left it with a not so nice review. Do better or get a job you are capable of. Waste of time and money. I tied to cal restaurant no answer of course. Complained at reception she was attentive, got a 20percent discount should have not paid for anything. Not reception fault. We have now this Forum to say. Too old now. Keep away from Moss food.
Tracey Austin
Pretty good. Front reception is lacklustre. It was a fairly 'flat line' experience. The woman didn't smile once. The room is spotlessly clean. Well done to the cleaning staff - and thank you for your efforts. I didn't like the odour of the room when I walked in though - musty and stale. It was the first thing I noticed because the odour was quite affronting. Perhaps some air freshner when it is known that a particular room will be used. The lighting in the room is inadequate (too dark) throughout including the bathroom for particular tasks such as applying makeup. The air conditioning was not cool enough despite my turning it down. The bathtub/shower combination is too high, outdated and dangerous. The view, horrendous. Perhaps some soft ambient music on entry. Perhaps a welcome and thank you note on the bed with something representative of Rydges and complimentary. It does not have to cost the earth, but you're supposed to be a 4-star motel. Without patronage, there is no Rydges. Adding little touches diverts attention away from those things that cannot be changed like the view, and those things that disappoint like the odour. They make patrons feel welcome and special, and like they are actually staying in a 4-star motel. They create a positive vibe and a uniqueness and perhaps drive the desire to return. I've stayed in a lot of motels around the world and Australia always needs to lift its game.
abc xyz
Staff very friendly & helpful 5 stars Rooms very spacious & location great 5 stars However, the quality of beds is extremely extremely poor. The beds should be disposed off right away, the spring coils were poking in to my body & I had to turn & twist every 5 minutes to avoid the poking springs. Couldn't sleep all night long. Pillows were matchingly terrible. Please Rydges management can you replace the bedding to atleast a level where one xan sleep, not asking for anything fancy or expensive, but just enough to be able to sleep on. I request you to try sleeping on any bed overnight for the delightful experience. Thankyou
Liz Palmela
We stayed at Rydges for 3 nights in June 2024 while visiting friends in the area. The property is right in the middle of town which is good but after dark it is surrounded by bars and strip clubs. You can hear the thudding of the music till late at night. The property is very dated and needs a refresh. The room was a good size but the furniture was oversized and didn't match. There were lots of scuffs and marks on the wall and the cleanliness was not great. There was a nice patio but nothing to sit on. The staff were lovely and very helpful. We had arrived late and ordered breakfast to the room for the following morning. The food and coffee were great and were the highlight of the stay. We will not be staying there again, it felt overpriced for the quality of property provided.
Sam
Wish I could give 0 stars or negative stars, was honestly the worst hotel I have ever stayed at in my life. Rydges normally have a good name associated with them, this building should not share their name. Management is awful, staff are nearly non-existent. There was a toothpaste box in the hallway for 2 days before anyone decided to come onto the floor and clean anything. When we got into the room we immediately noticed black mould oozing out of the vent and onto the ceiling, same was happening in the bathroom and toilet. The couch had some sort of bug or insect inside of it that would bite us everytime we sat down or got close to the couch. I would not recommend this hotel to my worst enemies! You would think after months and months of the same bad reviews being posted that they would change something in their management or service skills. Very poor effort from their entire team and I am appalled they are still in business. SOMEONE CALL HEALTH AND SAFETY PRONTO!!!
Other spaces at this venue
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Leichhardt Room
With in-built AV and the possibility to accommodate up to 60 delegates, theatre-style, the Leichhardt room is well suited for smaller presentations and conferences. Available in the room: In-house AV Data projector / available for single ...
Oxley Room
The Oxley room is well suited for smaller presentations for up to 60 delegates set theatre style. This room has natural light, in-built AV and high 3m Ceilings. Available in the room: In-house AV Data projector / available for single & sp...