ROSS CREEK ROOM at Hotel Grand Chancellor Townsville
Price on request
334 Flinders Street, Townsville QLD 4810, Australia
Why you'll love this venue
- Situated in the heart of the business and shopping districts.
- Offers stunning views across the city, Castle Hill and towards Magnetic Island.
- With a variety of delicious menus and packages to choose from.
Packages, Menus & Offers
Please note, that pricing and inclusions may be subject to change without notice. We recommend confirming with the venue prior to booking to ensure you have the most up-to-date information.
Room Layouts & Capacity
Amenities & Extras
Food & Beverage
Audio Visual Equipment (AV)
Other Amenities & Extras
Reviews for Hotel Grand Chancellor Townsville
Tasha Smith
The room, had air con shutting off all the time, sweating all night. The smoke alarm kept flashing every couple of minutes throughout the whole night, told staff in the morning, they were aware of the problem, but just shrugged. The pool is nice on the 20th floor. The best part was the breakfast, very fresh, compliments to the chef and their staff, will give that a 5 star.
Christian Thomas
Good location, but that is where the positives end! Very expensive, surge pricing at over $500 a night. Hotel is old, and rooms are dated and dirty. We had mould in the bathroom and on the bedroom ceiling. At best a 3 star hotel, will stay elsewhere next time.
Paul Ettore Tabone
I don’t understand why this has a rating of 4.3. This is a wonderful hotel that has welcomed to me many times with clean facilities that always look and smell nice, a great breakfast that is included in the room rate and friendly and welcoming staff. I travel the world and say many hotels around the world and Townsville should feel very lucky to have such a great facility on their doorstep.
Paul Smith
Had an extremely poor experience with room service after having a flight delayed and having to stay overnight here. There were about 3-4 stuff ups on top of how slow the response was in between each stuff up. Complained to management on the night and explained everything that had happened, and they said they'd look into the kitchen and see what/why, but I never heard anything further. Just got the standard apology and asked if I want a drink for free.
Liz Xu
Check in was a breeze, they came up straight away to fix an internet issue, and after checking out I realised I left my meds in the room and they let me go back in to get it. Super lovely staff, and the sunday market is right below. The view was also lovely.
Other spaces at this venue
Pandora Room
In-room features: Guest Capacity: 180 (Theatre setup) Square Metres: 274 Ceiling Height: 2.6 In-room amenities: Natural daylight Outlets/sockets Video conferencing Air conditioning Wi-Fi Blackout Shades Visual Equipment Audio Equipment Flip...