The Heritage Room within Art Deco Inspired Pub
Paralowie, SA
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Reviews for The Waterloo
Kerri Janusaitis
Mariah and Drew delivered fantastic service. Food - Ceasar salad ($31) had dry chicken like yesterday's roast reheated, bacon over cooked, no anchovies. Christmas lunch ($30) - ham and turkey just sandwich slices chucked under the grill, had to ask for the gravy and ran out of cranberry sauce. This is my second bad experience here, will go elsewhere next time. Thankyou Tim for the follow up, great work, much appreciated.
kate R
Stopped by the Waterloo today for a quick bite to eat for Valentine’s Day. We also took our beloved pup. Not only were we welcomed but our pup was too. Tash promptly provided our pup with a fresh bowl of water and treats. She also received some lovely pats from other staff members. Drew did a great job behind bar, with efficient service. Will definitely be back soon!!!
Andrew Robins
Just there for lunch in the main bistro area. It was surprisingly very quiet with hardly anyone there and so service when ordering drinks and meals could have been more attentive. 2 of 3 main staff were "messing around" when we first got there but stopped fairly soon after. Nothing serious but still not a good look. Wife and I had the salt and pepper squid and our other guests shared a meatlovers pizza and some onion rings which were a bit oily. The pizza had plenty of topping and our salt and pepper squid was nice. No issue with the table service but like I said the bar service needs a bit of work especially when there was hardly anyone there. The whole complex is quite big as will be the new beer garden when it's finished. We'll be back. 3.7 Stars There for lunch today 8/9/23. Customer service was good, new beer garden looks fantastic but my schnitzel, not so good. The parmigiana topping was over cooked and dried out. My wife had a plain schnitzel with gravy on the side and that was okay. The cooks need to take a bit more care......
Rachel Jones
Customer service was good, we did have to sit in beer garden cause it was busy. My beef snitty was very tasty and so was the garlic bread. My dessert fairy bread churros was ok but the white chocolate sauce needs to be thicker, it was way too thin.
Tierney Cavanagh
It has been a number of years since I’ve visited but a few weeks ago my partner decided we should try it out for dinner & we were not disappointed. We both felt like a simple dinner and ordered chicken parmi’s with gravy on the side & I think it’s the best parmi I’ve had in a long time. The chicken was cooked perfectly with a nice crunch but still juicy inside, even the little burn edges added to the flavour. The rosemary chips were delicious and I was extremely happy with my pepper gravy. Thank you for being a place that actually knows how to make a proper gravy - it’s very hard to find a venue that can. I had mentioned in the online booking that we were there for a birthday - the little gift left on our table from the staff was so unexpected and greatly appreciated. The price of food was higher than I was expecting it to be however after eating the food I can say it was worth it. We will be making sure to visit again soon to try other menu items.