The Westside at Electra House Hotel
Price on request
131 King William St, Adelaide SA 5000, Australia
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Reviews for Electra House Hotel
Cherie C
We have been here quite a few times with a social club. There are usually quite a few of us (30-40) so we book the PMQ room. Recently the rest of the hotel was renovated and we've been told that we can't book the PMQ room unless we pay a $1,500 minimum spend up front. I suspect we spend about that much anyway. Shame but that's their call. We had our last function there Friday 13th September and had 51 people attend for our last meet. We will have to cancel our October meet because of the new booking rules. The food has always been fabulous until that night. I know of 6 guests that were unhappy with their food, and my meal was so salty I couldn't eat it. No, we didn't complain to the hotel. There is no point when we are leaving shortly afterwards. The policy to only accept bookings with such a large holding fee seems ridiculous for a room that can only seat approx 20 people. Most of us stand and mingle. *New menu is very limited and not great quality. *PMQ room not changed (nor dusted recently BTW) *New policy of $1,500 spend upfront doesn't seem possible for such a small room with only approx 20 seats. Thanks for having us, it's been great for 14 months... we are in the look out for the next place to take our cash and good vibes. Update October 2024 Dissapointing. Our LGBTIQ+ social club includes a number of people who have sensory difficulties and people with disabilities. We have been many times previously and booked a small room to cater for stand-up cocktails and dinner options. Recently, the menu changed, making it a limited choice for GF, V, and others. Shame. They have also changed their rules around booking. Intending to go for our last time as the social event had been advertised for 6 months, we booked tables specifically in that room rather than the entire room. We were disappointed to discover we had been moved to a large open bar with loud live music and approx 70 other people having drinks. For obvious reasons we stayed in our usual smaller room until most of our guests had arrived. We felt the managers dissaproval when we told him we have members of our group with sensory issues and needed to be in the room we booked or somewhere accessible. He told us, 'we can put you wherever we feel is the best place, it doesn't matter what area you book.' There were only 11 other people in our usual room, we (27ppl) made do until a close by venue could be found to cater for us. Sadly, many of our group felt overwhelmed by the changes and left or chose not to come (we immediately put a notice on our advert). Thank you to the Franklin Hotel on Franklin St Adelaide for welcoming our large special needs group at short notice. They provided excellent food and service with a choice of a small area specifically for us or the beer garden. Nine more people joined us for dinner and were comfortable. We really appreciate not having to explain our disabilities to get a suitable area.
Kyles E
I had specifically booked a table in a specific room that was quieter due to having a hearing deficit. On arriving at the venue I found that my table was not only in a different area, but right next to the live musician who was rather loud in an already very loud environment. Speaking to the manager, he was unsympathetic to my situation and stated that table position is subject to manager discretion as opposed to the booking made. This led me to changing my plans and going elsewhere. After previous positive experiences at this venue, this was extremely disappointing. I won't be back.
Possy Psoh
Great place for a quick lunch in the city. The “bar” on the ground floor is a pleasant, light area with the very high ceilings and huge windows of a bygone era. Food was much better than we expected. Service with a smile was polite, friendly and helpful. Impressed with the beef burger which was slightly pink in the centre as befits a gourmet burger and juicy, but without juices leaking messily everywhere. Fried chicken and chips were superbly deep fried leaving not a speck of oil on the greaseproof paper lining the serving basket.
Lily Tindall
Booked the PMQ room because I have difficulty hearing in large open spaces where there is music playing. However they put me pretty much right next to their band. Management was rude and unhelpful when I asked why my booking was not put in the PMQ room. Won't be going back anyways the food quality has dropped over the last 6 months and they have gone from an elevated dining experience to run of the mill pub style food.
Nicole Pav
experience 1/5 on all fronts. sad but true. as someone with sensory needs i'll be looking elsewhere that's much more accommodating to my party. management needs to be a bit more understanding when people book things for certain reasons. myself and friends sadly won't be back.