Garden Room
Brighton SA, SA
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Reviews for Brighton Metro
Jon Hunter
Public holiday Monday buffet. First time here and very happy with the variety of food. Lots of choice of carvery, Asian, salad, international, kids, and dessert food. Most of it is decent but you'll come across the occasional tough piece of chicken or cold chips. Went away incredibly full!
Emma Powell
Excellent lunch experience that started as soon as we paid. Amy( I'm pretty sure I've got that right) was lovely. She is a credit to Charlies Diner. She made my day by stopping past to comment on the great behaviour of the four boys. She made them a paper dinosaur each and myself a paper flower. When she discovered we were there as a birthday treat for my twins she gifted them a kinder chocolate each. The cost for 1 adult and four kids was very reasonable for all you can eat $112.75. The food was delicious as well. Thank you for a wonderful lunch.
Jacqueline Murray
I would like to give a shout out to the waitress who was at the payment counter at the restaurant on Tuesday 22/4. I went there to meet family and celebrate my grandson's 10th birthday. Earlier in the day I found out that a gentleman who I was a carer for twice a week for the past two years had passed away. It quite upset me. When I got to the counter I just went blank and tears started. I told the waitress I was sorry. She instantly started saying that it was alright. I briefly told her why I was in that state and she instantly came to the front of the counter and gave me the best hug. In that hug, I felt her concern, compassion and how genuine she was. We had a little chat and what she said made me feel much better. I will NEVER, EVER forget that lady and how lovely she is. If the situation comes up I will repeat the above every time.
Sonia Poudel
I visited Brighton Metro Hotel’s sports bar for the first time to watch UFC, but the experience was disappointing. The setup isn’t practical—many seating areas have obstructed views of the TVs, and some are blocked by glazing, making it difficult to watch the event properly. A major issue was the new ordering app, The Pass, which they were heavily promoting. However, the staff had no idea how to use it, and there was no problem-solving when issues arose. It’s funny how they push customers to use the app but aren’t prepared to assist when things go wrong. Another downside was the restroom setup. There were separate male, female, and kids’ toilets, but the baby-changing station was only in the female toilet. This outdated assumption that only women should handle baby changing is unfair. A unisex baby change area would be much more inclusive. The overall vibe was off, and customer service was lacking. Even after ordering at the bar, service was extremely slow—we had to wait a long time just for a single beer. Unfortunately, with all these issues, I couldn’t fully enjoy the UFC event.
Omx Digital
Love the metro hotel and its atmosphere but despite ordering two different types of pizzas we received the same. It came out and looked odd but we ate half each anyway before giving up because of the way it tasted. Looks like very cheap ingredients and undercooked. It’s a real shame because the Espy’s pizza has really upped its game and gluten free dominoes is exceptional for a cheaper price. I’m not sure if it’s because it’s buffet food but either lower the price on the pizza instead of $32 for a GF base meat lovers or improve the quality if you can. I’m providing constructive feedback and don’t mean to come across as harsh as I have never left a negative review.