Cinema 4 or 7 at Village Cinemas Crown
Price on request
8 Whiteman St, Southbank VIC 3006, Australia
Contact Cinema 4 or 7
Usually responds within 24 hours
Packages, Menus & Offers
Please note, that pricing and inclusions may be subject to change without notice. We recommend confirming with the venue prior to booking to ensure you have the most up-to-date information.
Room Layouts & Capacity
Amenities & Extras
Food & Beverage
Audio Visual Equipment (AV)
Other Amenities & Extras
Reviews for Village Cinemas Crown
Safeway TooBe
It's a village cinemas cinema, so I can't say snacks are cheap. $6 for a bottle of water is messed up. But staff will go above and beyond if the reason and your attitude is right. I guess my only gripe was my seating. Anyone working will know who I am, thank you for not bugging me. Screen size is awesome and there is plenty of seats. The screen seemed curved, it's not a bad thing. I believe this is one thing some other village cinemas don't have. (I personally think for VMAX this would be awesome at other cinemas.. it removes negative focal points) Also the assistance of crown security to locate the cinemas was quite amazing.
Marietta
I'm giving it 5 as the customer service was great. They make sure that you're comfortable and set for the movie. The Gold class was clean and ambient was nice. Food is not too oily and of course, can't skip a good wine whilst watching a good movie.
Melissa Tan
I'm hoping someone in marketing reads this. I was going to a gold class session at 12.15pm, I arrived 11.55am. Firstly, why does the person who sits me in the lounge need to wear 2 ear pods? Clearly employees are not communicating via ear pieces and radios. It's unprofessional. After being seated it takes awhile for my food order to be taken. I overheard another couple ask an employee to take their order only to be told that orders are taken by first come basis. I then watch 2 couples orders taken before mine. They had arrived after me. At 12.14pm a couple got up and approached an employee asking to be seated. Employee tells them to sit and someone will get them and seat them, couple points out the time and employee reiterates her statement. At this stage another employee approaches and leads the couple to the theatre. 12.15pm I got up and asked an employee to be seated, she states it's the ads and someone will seat me. I said it's 12.15pm and she keeps telling me it's the ads and I'm not missing anything. So I go to seat myself. Here's where marketing needs to be concerned. The ads were for gold class products, after a few minutes the previews started at this stage people were still being seated. Employees need to understand that the ads and previews are there for a reason. Customers once seated are your captivated audience. They are either watching the screen, working out their seat capabilities or on their phone. Either way they are being exposed to your products. They are not being exposed to your products sitting in the lounge. The food was a disappointment, has increased in price and decreased in size. Fried chicken was like chicken tenders and both chicken and wedges were cold! When I arrived ear pod guy told me business was slow, well I'm not surprised as the service and food was below par. The movie however was great, screen resolution, sound and seats still good. I would still go to gold class for only the movie experience and bypass all ad ons. Hope there's improvement on my next visit.
Scott Sadler
Excellent customer service. Great cinema. Very good location where it's at. The food is amazing. The last time me and my wife came here to crown cinemas in the past the staff were very helpful to me and my wife. We went to hoyts cinemas early this year and the staff there were very terrible that's why me and my wife came back to you guys. And we are going to stay with you guys from now on only you guys and no one else.
Angel Khong
Gold Class was cosy and the staff consistently delivered great service. I really missed the old menu though, food was much better. Cocktail menu was decent.