Element Room at Pullman Melbourne Albert Park
Price on request
65 Queens Rd, Melbourne VIC 3004, Australia
Contact Pullman Melbourne Albert Park
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Please note, that pricing and inclusions may be subject to change without notice. We recommend confirming with the venue prior to booking to ensure you have the most up-to-date information.
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Reviews for Pullman Melbourne Albert Park
Edward H
This Pullman was our worst Accor Hotel experience to date. It was so far below even basic motel standards that we cancelled our original three night stay to just one night. On arrival, it took nearly 10 minutes before any front-of-house staff acknowledged us, despite there being no one else waiting and staff only handling a phone query. The hallway to our room smelled bad and was noticeably dirty. When we opened the room, we found large stains covering the carpet, breaks and gaps in the skirting boards, and a bed that, while neatly made, sagged deeply in the middle. The TV was not functioning properly. Having stayed in over 40 Accor hotel rooms already this year, with at least 20 more nights booked overseas, this was by far the worst. We cancelled our stay within an hour of checking in. Providing adequate customer service training for all staff and perhaps visiting other Pullman hotels around Australia, particularly the Pullman Sydney Airport Hotel would be a good start toward making a real change. I strongly recommend avoiding this hotel if you are expecting a five-star experience. Based on our stay, I believe it should be rebranded and removed from the Accor portfolio. The customer service fell well short of Accor standards, and we felt completely unwelcome. We would not stay here again, even if the room were offered for free. This is our genuine experience and honest review of this hotel.
Jasmine Navabi
My recent visit at the Pullman Melbourne Albert Park was nothing short of exceptional. From the moment I arrived, I was welcomed with warm, professional service that set the tone for the entire visit. The front desk team was efficient, friendly, and eager to assist with any questions or special requests. The hotel itself is modern, stylish, and impeccably maintained. My room was spacious, spotless, and beautifully designed with contemporary furnishings and a stunning view of Albert Park Lake. The restaurant and bar areas are also beautifully designed and perfect for both casual dining and professional meetings. The location is ideal—peaceful and scenic, with Albert Park Lake right across the road, yet still close to Melbourne’s city centre and St Kilda. Whether you’re staying for business or leisure, the setting offers the best of both worlds. What truly sets this hotel apart is the attention to detail and the genuine care shown by the staff. Every interaction—from housekeeping to concierge—was delivered with a smile and a commitment to making my stay as comfortable as possible. Highly recommended for business travellers, couples, or anyone looking to experience Melbourne in style and comfort!
Melita Cullen
Disappointing Location is excellent, but that is it. The mattresses need to be replaced. Thanks to the mattress topper, the bed was soft. The mattress however, sagged significantly in the middle. Their king sized bed is only 2 single beds, so I couldn't sleep in the middle of the bed. The other mattress was the same. Staff was unable to supply a different mattress as 'they are all the same age'. A second mattress topper was helpful. If you have neck or back problems, don't choose this hotel. The shower was very narrow, esp with the bottles on the shower wall. I'm small, yet still found the width difficult. The shower temperature varied significantly from tepid to scalding without touching the tap. The scalding temperature was unsafe. On discussing the problem of the mattress with the manager, he spoke with me in the restaurant in front of other people. That was embarrassing. I had a male staff member come into my room whilst I was in the bathroom. He knocked, but I didn't know if it was my room or next door. I was also indisposed so didn't want to call out. He then came into my room without declaring himself to deliver an item. I was still in the bathroom which didn't have a lock. Not happy or safe. I will not being staying again.
Cam McAllister
I had to ask 5 times for the champagne and fruit platter to be brought to the room despite booking this in before hand. Also the room phone didn't work. Also I organised a baby cot to be in the room when we arrived and it wasn't there. Check out: I cleared the bill and even asked that the car parking was all paid for, then when exiting the boom gate kept asking for an additional $15 payment. This took over 40 minutes to sort out.
Alison Langsford
Traveling for work can often be hectic and stressful, so finding a hotel that’s easy to access and offers convenient parking makes all the difference. The Pullman Hotel in Albert Park was a great choice—modern, stylish, and welcoming, with a calm and relaxing atmosphere. The rooms were clean, tidy, and quiet, providing the perfect space to unwind after a busy day. The location is fantastic as well, with Albert Park right outside, making it easy to get out for a walk and enjoy some fresh air.
Other spaces at this venue
Albert Room
The Albert Room at Pullman Melbourne Albert Park features flexible room configuration options, natural light and a private balcony. Seating for up to 24 guests in cabaret style or up to 72 guests in theatre style, the Albert Room can also b...
Victoria Room
Victoria Room at Pullman Melbourne Albert Park is perfect for a private boardroom, small meeting or workshop. Seating 18 guests in boardroom style, or up to 45 guests in theatre style seating, the Victoria Room can also be booked in conjunc...
Meeting Room M1 to M10
Our ten meeting suites are perfect for smaller Melbourne meetings of up to 10 guests or as a secretariat, green room or breakout room for larger conferences. Conveniently located on our dedicated Level 1 conference floor, all rooms feature ...
Park Room
The Park Room at Pullman Melbourne Albert Park is the perfect space for meeting and event requirements. It can seat up to 84 guests in theatre style and is also ideal for workshops, boardroom meetings, cocktail parties and private dining. F...
Lake Room
Lake Room features impressive views overlooking Albert Park Lake and is suitable for up to 204 delegates theatre-style or can be broken down into four separate event spaces. This function room provides the ideal setting for a wide range of ...
State Ballroom
State Ballroom at Pullman Melbourne Albert Park is a flexible function space, seating up to 500 guests theatre style or 250 guests for a banquet dinner. It can be divided into up to three individual spaces over 400sqm of floor space. Able t...
Grand Ballroom
The Grand Ballroom at Pullman Melbourne Albert Park is one of Melbourne’s most versatile and respected event venues. With an expansive 1715sqm pillarless floor space allowing for over 1300 guests seated, sparkling views over Albert Park La...