Terrace Room at Crowne Plaza Perth
Price on request
54 Terrace Rd, East Perth WA 6004, Australia
Why you'll love this venue
- Stunning views of the Swan River from our restaurant.
- Catering that can adjusted to all dietary requirements.
- Function spaces for all occasions, whether it'd be corporate or social events.
Contact Crowne Plaza Perth
Usually responds within 24 hours
Packages, Menus & Offers
Please note, that pricing and inclusions may be subject to change without notice. We recommend confirming with the venue prior to booking to ensure you have the most up-to-date information.
Room Layouts & Capacity
Amenities & Extras
Food & Beverage
Audio Visual Equipment (AV)
Other Amenities & Extras
Reviews for Crowne Plaza Perth
John
As a frequent guest of IHG properties and a former Diamond Elite member, I have consistently experienced high standards across various locations in the USA, Europe, and the Middle East. However, my recent experience in Perth fell short of these expectations. I stayed at two other IHG Hotels in Perth during my vacation here and this was the only hotel that was a disappointment. Positive Aspects: • Check-in Experience: The afternoon check-in staff were exceptional, accommodating my needs by assigning a room with a detachable showerhead, which was greatly appreciated following my recent surgery. Areas of Concern: 1. Front Desk Communication: A miscommunication occurred regarding adding a friend to my room for post-departure access and breakfast. Despite confirming this arrangement with the night staff, the morning reception informed me that my friend was not registered, leading to inconvenience and an unexpected charge for an additional breakfast which was not resolved despite raising the concern upon checkout. 2. Room Amenities: • Water Quality: The shower water was discolored with visible rust particles. Despite reporting this to the front desk with a water sample, no follow-up or resolution was provided. • Air Conditioning: The in-room temperature remained at 21°C, and I was informed that individual room temperature control was not available during this season. This lack of climate control adversely affected my sleep quality. 3. Breakfast Quality: The breakfast selection was limited, and items like chicken sausage were served cold, even at the start of service. 4. Key Card Issues: Frequent demagnetization of key cards occurred, requiring multiple replacements within a day. During a medical emergency, the lack of urgency from the night staff in reissuing a key was particularly distressing.
Andrea Meadow
Lovely stay at the Crowne Plaza! Complimentary glass of bubbles on arrival which was very welcome! Hotel very clean and room adequate for us! Nice balcony and view over the Swan River! Option to leave bags the next day to visit the city! All in all a good visit! Thanks
timeofangel
My friend and I had a great stay here. It was wonderful for our staycation! The rooms are clean and comfortable, especially the beds. A bathtub in a standard room in Perth is few and far between these days so that was lovely. It was unfortunate that the pool was under maintenance for the evening we wanted to use it, but we changed our schedules and still enjoyed using it! There’s a great view of the Swan River from the pool deck. The gym was smaller than I would’ve liked (why is the rowing machine outside?) but could still be used. All in all, a nice stay! :)
Liz Holman
We had a great one night stay before we were leaving Perth. The hotel is in a great location, the service was excellent, the rooms were big and very clean. The bathroom was a little out dated but we were fine with that. We did book this hotel as it had a pool, it was out of action when were there. It would of been nice to have been notified of this. They had a great bar / restaurant in the lobby which had happy hour and live music on a saturday. A perfect end to a great trip!
Christian D
Overall ok but one staff member made our stay go really bad! A manager called Harry did not show any care nor would he listen to any directions or feedback given about our room. We asked for a room move which he rudely denied leaving us no choice but leave the hotel and find another accommodation. Definitely needs to look at himself if Hospitality is the right Industry for him!
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