The Terrace at Fraser Suites Perth
Price on request
10 Adelaide Terrace, East Perth WA 6004, Australia
Why you'll love this venue
- Close to the Convention Centre, the WACA Ground and only a few kilometres from Optus Stadium and Crown Casino, this prime downtown location makes the perfect hotel to enjoy all the entertainment and dining options Perth has to offer
- Conference facilities include an Executive Boardroom and four meeting rooms, which can be reconfigured to create the spacious Fraser Ballroom
- Complement the creations of Head Chef Vincy Silveira, exceptional beverages and service, and you will be certain to create the most memorable wedding night for you and your guests.
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Reviews for Fraser Suites Perth
Susan Fernandes
I really don’t get how this hotel has such great reviews. Here’s what happened: When we checked in, the mini fridge was packed with ice and had towels crammed inside. We called housekeeping three times before someone finally came. The air conditioning in the bedroom smelled awful. We had to turn it off and open the windows to get fresh air and no stink. The TV remote in the front room didn’t work. There was mold on the carpet where the bathroom meets the hallway. The bathroom had mold between some tiles. While showering, I noticed a heart with initials fogged onto the bathroom door from a previous guest. The bathroom had a weird smell at night, kind of like a backed-up drain. We spent most of the day sightseeing and only noticed these issues when we were getting ready for bed. We couldn’t sleep at all, so we went to the concierge to cancel our second night. We were in Perth for a work conference and had stayed at the Intercontinental for the event, so we ended up going back there since we knew it was a decent place. The front desk guy was really polite and apologetic. He offered us other options, but the place gave us the ick by then. With only four hours before we had to get up, we decided to stay and leave in the morning. They promised us 20% off the night, but now they’re saying we left the room messy, which isn't true the only thing I can think of is the spare bed we moved into the bedroom because the front TV didn’t work and the draft from the open window was giving the my friend the chills. Overall, the location wasn’t great for exploring Perth. It’s not close to many shops and the room isn't great. The only reason I've given two stars is because the staff we interacted with were nice enough. Would not recommend this hotel at all. There are better places to stay for this high price point.
L T
The complete package, staff were amazing to deal with after a long day flying. A quick and easy process and off to the amazing room. The only issue was that I wasn't staying longer. Will definitely be back again.
Patricia M
The overall stay was ok. It was for one night so we can’t say much about the location as we arrived in the evening and left for The airport the next morning. We had to rooms that could be opened up to an apartment with two bedrooms. We only had one pair of slippers and bathrobe and had to ask for three more from room service. The spa area was as in Sydney too cold. Sauna and jacuzzi not really warm which is not nice. We ordered dinner from the hotel restaurant. The fries were undone and the pizza seemed to be forgotten in the oven. They replaced it for free for a new one which then was much better. Fries still not really fried though. Staff is friendly but overall this is not a 5 star hotel.
JS Ong
I want to express my disappointment with the hotel. When I booked my room, there were no options available for selecting a balcony or non-balcony room. Afterward, I was asked to pay extra for a balcony room, even though I had made my booking a few days prior. I was told that because I requested a different room, I would not be able to use my welcome voucher. Additionally, I was disheartened to overhear two staff members gossiping, which I found to be extremely rude. To add to my dismay, after checking in I found a cockroach in my room. Although the hotel initially said they would send someone to thoroughly clean the room, when I returned in the afternoon the room was only partially cleaned. The bed wasn't made, there was no vacuuming done, and the housekeeping staff had only left some toiletries. When I returned later, I was greeted by death cockroaches.I spoke to three different hotel managers about this issue, but it was left unaddressed. I was offered a new room for the next day after three night , which was the day of check-out. My overall experience with this hotel was undeniably awful.
Lisa Satie
Very unwelcoming and un-accommodating front of house. We booked for 2 adults and 1 child. Upon check-in we were told the single bed would be bought straight to our room, this was not the case. We had to request 3 more times between 3.30pm-6pm for her bed to be delivered. Then we only were given 2 bath towels for a 3 person booking. The heated pool was freezing cold and not swimmable. This was a winter getaway for our family so we were pretty disappointed in this. The bed was also very firm and uncomfortable. Sad to say that spending over $400 to stay here we weren't happy at all and will not be recommending this accommodation nor will we return. Huge thumbs down guys.
Other spaces at this venue
Fraser Room 1
The Fraser Room 1 is located on Level 1 and part of the adjacent room of the main Fraser Room featuring interconnecting doors that unfold into the Fraser Ballroom. Modern, with a neutral palette & modern fixtures, Fraser Rooms are ideal for...
Fraser Room 2/3/4
Located on Level 1, the Fraser rooms feature interconnecting doors that unfold into the larger meeting space. Classic in style with neutral color tones and modern fixtures, Fraser Rooms are ideal for workshops, conferences, gala dinners, an...
Fraser Ballroom
Located on Level 1, the Fraser rooms feature interconnecting doors that unfold into the Fraser Ballroom. Modern with a natural palette and modern fixtures, Fraser Ballroom is ideal for, conferences, gala dinners, roadshows, and weddings.
Boardroom
Located on Level 1, the Fraser Boardroom features executive seating, floor-to-ceiling windows, world-class audio-visual facilities, and high-speed Wi-Fi. Features: Ceiling Projection Water Views Floor To Ceiling Windows Seats up to 20 gu...
The Deck
The deck space can accommodate 60 people standing and 40 people seated. With delicious cuisine from Restaurant & Bar, featuring classic dishes made with fresh, local ingredients that are full of flavours and texture.