18 National Circuit, Canberra ACT 2601, Australia
Hotel
•Canberra's Hotel Realm is a five-star hotel on National Circuit Barton, next to the Parliamentary Triangle. Found within walking distance of at least three national icons (Parliament House, the National Gallery of Australia and the National Library of Australia), it seems fitting that the hotel and its function spaces be of the multi-award-winning variety. Along with a slew of elegant guest rooms, five-star facilities, and casual and fine dining options, Hotel Realm offers a number of function and event spaces. Flooded with natural light and ranging in size, there are four boardrooms available for groups. Additionally, the Hotel Realm boasts a sophisticated ballroom (ideal for weddings) and stylishly designed High Courtyards. Hotel Realm is ideal for those visiting Canberra on business, locals in need of meeting rooms or space for a conference, as well as for larger-scale events like gala dinners.
I recently stayed at Hotel Realm and had a mixed experience. On the positive side, the room was clean, modern, and well-appointed, providing a comfortable and stylish atmosphere. The bed was cozy, and the amenities were great. However, my stay was significantly impacted by noise from the bar downstairs. Even late into the night, the music and chatter were loud enough to keep my wife, my 2 year old daughter and myself awake until late in the night as our room was on level 1 above the bar Ostani. If you're a light sleeper or planning to get an early night, this could be a real issue. Second, breakfast was chaotic around 8 AM—there weren't enough tables, so we had to wait before finding a spot which was around the fireplace. The food itself was decent, but the overcrowding made it a stressful start to the day. Overall, Hotel Realm has a lot to offer in terms of comfort and cleanliness, but the noise levels—at least during my stay on level 1—were a major downside. If the hotel could improve soundproofing or manage bar noise better, it would be a fantastic place to stay. **Rating: ★★★☆☆ (3/5)** – Good, but the noise was a big drawback.
The hotel itself is beautiful. Well designed and laid out, great parking, perfect position, lots of food options. The rooms are spacious and the facilities are all modern, well kept and clean, including the gym, pool and day spa. I do have some comments about the management. All of the staff were extremely helpful and courteous, and made the stay very welcoming. However: - Breakfast was more than an hour wait for food. Either the kitchen was under staffed or the menu too extensive for their capacity. - Room service menu was very limited which meant we carted our own food and drinks up from the restaurant. The QR code instead of a person we could call, meant even getting ice to the room was a task. - Both on booking and checkout, not a single staff member was at the desk for quite a long period of time (at least 6 groups waiting to checkout). Perhaps their scope of work is too broad, but the desk staff should be tied to it IMO. On the positive, the staff were so so friendly that when we did interact they almost made up for the rest.
Modern hotel, good conference room facilities, decent, clean rooms. No charging ports in rooms, and while it's nice there are Nespresso machines in each room, I was surprised the two free pods weren't replaced during the room cleaning each day. Other than that, everything as you'd expect from a decent hotel. Service desk was professional and friendly.
We stayed in a 1 bedroom suite for 1 night. When we arrived we were greeted by lovely receptionists and even offered an apple to my son. The lobby was nice same with the room when we entered. It was spacious and we really like the layout. We didn't getthe chance to check the room as we had to go out. When we came back at 6pm, the parking was full as there was an event in the hotel. I parked outside and had to moved my car at 9pm in the car park. I have a son who is nearly 2 and who loves to play around. While I was preparing our stuff, my son was pretty quiet and I noticed that he was checking something underneath the couch. It was a dead cockroach which he almost played with it. Not small cockroach though. Afterwards, my wife found out that 2 of the 3 towels have hairs on it. Because of these, we're no longer at ease with the cleanliness of the room and we don't know if the towel had already been used. I mentioned it to the staff and offered to do some cleaning checks.
Never stayed in a nicer hotel for this price before. Room was gigantic and extremely nice. Bath and bathroom were both very large and bed was comfortable. Parking in carpark is free on weekends and can park on the street around the corner on weekdays for free for 2 hours.
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