Hotel Realm
18 National Circuit, Canberra ACT 2601, Australia
Hotel
•Why you'll love Hotel Realm
- In-built multi-functional wall panels all with built in audio
- Choice of sheer or blackout curtains
- Full motorised state of the art drop down screens
Canberra's Hotel Realm is a five-star hotel on National Circuit Barton, next to the Parliamentary Triangle. Found within walking distance of at least three national icons (Parliament House, the National Gallery of Australia and the National Library of Australia), it seems fitting that the hotel and its function spaces be of the multi-award-winning variety. Along with a slew of elegant guest rooms, five-star facilities, and casual and fine dining options, Hotel Realm offers a number of function and event spaces. Flooded with natural light and ranging in size, there are four boardrooms available for groups. Additionally, the Hotel Realm boasts a sophisticated ballroom (ideal for weddings) and stylishly designed High Courtyards. Hotel Realm is ideal for those visiting Canberra on business, locals in need of meeting rooms or space for a conference, as well as for larger-scale events like gala dinners.
Reviews for Hotel Realm
Isuru Z
Hotel Realm is one of the best hotels I’ve ever stayed at in Australia. The hospitality was excellent, and the rooms were immaculate. We were welcomed with complimentary desserts and drinks on arrival, which was a lovely touch. The surroundings are absolutely clean and well maintained. The hotel is conveniently located close to public facilities, within walking distance to Parliament House, and only a 15-minute drive to other major attractions. It’s also very close to the National Gallery. Breakfast was included in the stay and exceeded our expectations—definitely more value for money compared to other hotels at a similar price point. Highly recommended for anyone visiting Canberra.
Daniel Palmer
Super friendly staff who are always happy to do anything they can to assist (speaking from my experience of 50+ stays). The Realm Suites are a very generous size and have a balcony, separate lounge and bedroom, and a small kitchenette and laundry. There aren’t many in-room amenities but if you call housekeeping they’ll bring you essentials like toothbrushes, razors, etc. The room service menu is ok, but limited when it comes to children’s meals. The location is pretty convenient and there’s plenty of free parking. It’s also within 15 minutes easy (flat) walk to attractions like Old Parliament House, National Gallery, the lake, and shops/restaurants etc at Manuka and Kingston. It’s not the finest hotel in the world, but in Canberra it’s one of the best.
Melanie M
We recently held my sister’s wedding at this venue and unfortunately our experience was disappointing in several key areas. Firstly, we supplied 16 bottles of whiskey and had both an indoor and outdoor bar. We were told the whiskey had “run out” at the indoor bar, yet when we collected everything the next day, only 6 bottles had been opened in total. It was clear the bottles from the outdoor bar were never brought inside. On top of that, the indoor bartender wasn’t pouring proper shots, guests were served tiny amounts of alcohol with excessive mixers, and he wasn’t using a shot glass at all. Many of our guests expressed how unhappy they were with the drink service, and there was absolutely no reason to restrict the alcohol as we had no rowdy or disruptive guests. When we raised this with the manager on the night, he seemed unaware of what was happening. He insisted the bottles were “finished” without even checking, which was frustrating and unprofessional. In general the staff were not pleasant, did not look happy doing their jobs. Even if we said thank you, they would just walk away without responding. The venue management also struggled with basic event execution. The manager was unable to dim the lights for the first dance, which completely affected the ambience during a very special moment. Later, on the dance floor, he managed to dim only one side of the room, leaving one half brightly lit and the other half dimmed, which created an awkward and unattractive atmosphere. The dance floor itself was unsafe. The floor panels separated while people were dancing, and staff were telling guests to move away. This disrupted the celebrations and should never occur at a professional wedding venue. In addition, several chairs were broken, which was disappointing and not acceptable for a formal event. The staff were also clearing food away very quickly, even when guests were still eating or had momentarily left to socialise. Many guests felt rushed and unable to properly enjoy their meals. This is the feedback we received from our guests. Finally, the wedding cake was placed on an angle on the cake table, seemingly for staff convenience when lifting it later, but it looked crooked in person and in photos. These details are small but incredibly important on a wedding day, and it was disheartening to see such little attention to detail. We have been to many wedding venues and know the standard of service that should come with events of this importance. Unfortunately, this venue fell far below those expectations.
David C
We stayed at the Hotel Realm for a 4 night New Year's family holiday in Canberra. We booked a Realm Suite on the VIP member breakfast package which also included parking and welcome drinks. Really enjoyed the hotel pool, Hale gym and complimentary in-room movies (maybe a bit too much as we watched 9 movies). We requested and was kindly granted a room with a view of the fireworks which made our stay even more special (Thank You Jas). Having stayed multiple times at the hotel over many years, we noticed our realm suite was updated with new furniture and fresh carpets. Nice. The team at Hotel Realm provided excellent customer service during our enjoyable stay. Special mention to the Hotel Realm (Louis Dining) breakfast team who were exceedingly busy serving guests from the whole Doma precinct (4 hotels) but kept breakfast amply restocked and tables quickly cleared & reset, reducing wait times for the next guest. Amazing team work.
Faisal Abedin
Amazed! Free parking, breakfast included, great customer service, and outstanding room. The room was spacious, with a balcony. kids loved the bathtub. There is a 24/7 hot water pool as well!
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