Hotel Grand, 79 Goondoon St, Gladstone Central QLD 4680, Australia
Hotel
•The MacArthur room is a large rectangular shaped room that welcomes plenty of natural light. Alternatively, the curtains can be drawn when using the 140-inch retractable projector and 70 inch HDMI television. Gather on the balcony or make u...
The Vanderbilt room is a square-shaped room that offers natural light, curtains, a balcony, and a 70 inch HDMI television. You can also make use of the in-house audio entertainment system. This space is perfect for presentations.
The Rockefeller room is a rectangle shaped room which also welcomes natural light and opens out onto the balcony. Curtains can be drawn when using the 70 inch HDMI television and in-house audio entertainment system. This room is perfect for...
The Grand Ballroom is our largest room available and can cater to up to 500 people. The flexible room is a combination of the MacArthur, Vanderbilt, and Rockefeller rooms on the second floor of the hotel, making the event exclusive to you a...
We stopped for 2 nights and stay at Oaks Gladstone for a family road trip. The studio rooms are spacious ,nice and clean. Receptionist Joanna is professional and lovely . It is easy to go to the coffee club for breakfast from level 2. We enjoy our stay here , will stay here again if we visit Gladstone next time. :)
The place was beautiful. When we arrived it was quiet busy, we were greeted by a worker I think it was Mark such a calm, kind and helpful team member going above and beyond our expectations and greeted us with exceptional service and a beautiful smile, an absolute asset to the company! Absolutely made our stay a memorable one. Will definitely return if near the area. Place was clean had everything we needed and was beautiful and quiet. Thank you for having us! ❤️
I am very disappointed with my recent experience at this hotel. After a business trip, we needed an invoice with a few additional details (six words, to be exact) in order to process the payment with our company. We provided this information to the employee at the desk and were assured we would receive the correct invoice. However, after contacting the hotel multiple times, they kept sending the same incorrect invoice, and I am still unable to process my payment. I feel this is not the right treatment towards a guest!
Oaks Grand continues to be my preferred hotel choice in Gladstone. I travel here on average twice a year for work and always seek to stay here before anywhere else. The hotel is always neat and presents beautifully. The rooms have always been clean and tidy, and well maintained. I’m a stickler for cleanliness and it really pleases me that I don’t ever see any hint of things like mould in bathroom tile grout, or suitcase height damage to walls that has been “good enough” repaired. The staff are always friendly and happy to assist. There’s direct undercover access to a pub and two restaurants from level 2, and free secure undercover parking included with the room booking. Complimentary wifi is more than fine for general tasks and even streaming 1080p video. I think my only gripe would be that I would really appreciate a couple of complimentary 600ml bottles of water in the room. It’s such a small gesture and considering the cost of 24 packs of bottled water at the supermarket I’m sure the cost involved in this could be easily absorbed on a larger bulk purchase scale.
By far the best accommodation we stayed in on our North Queensland trip. We stayed twice in two weeks. Both times staff at reception were friendly and helpful. Rooms were spotless clean and perfect for both of our overnight stays. Highly recommend.
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