87-109 Port Douglas Rd, Port Douglas QLD 4877, Australia
Hotel
•The Oaks Port Douglas Resort is the perfect place to hold your next event in tropical North Queensland. Lushly landscaped gardens set among lagoon-style pool make this an elegant, but modern venue for any occasion - from weddings and conferences all the way down through family parties or overnight stays by friends groups with their own room available on-site at no extra charge!
You can make your event whatever you want it to be. With a variety of spaces, there's no limit on creativity when planning with us! From outdoor events in our beautiful gardens or formal conferences at our Manhattan Ballroom - let Oaks Port Douglas Resorts help create an occasion worth remembering!
A bright natural light meeting room that is functional and versatile for a range of set up requirements. This room also works well in conjunction with the other conference spaces as a breakout room. Size (m): 78 sqm
An intimate boardroom style room appointed with soft seating and table for 14. This room also works well in conjunction with the other conference spaces as a breakout room. Size (m): 47 sqm
This function room is part of the Manhattan Ballroom which offers a modular design that can be partitioned into three sections to suit any occasion. Size (m): 126 sqm
This function room is part of the Manhattan Ballroom which offers a modular design that can be partitioned into three sections to suit any occasion. Size (m): 63 sqm
This function room is part of the Manhattan Ballroom which offers a modular design that can be partitioned into three sections to suit any occasion. Size (m): 63 sqm
This function room is part of the Manhattan Ballroom which offers a modular design that can be partitioned into three sections to suit any occasion. Size (m): 126 sqm
However big or small the Manhattan Ballroom offers a modular design that can be partitioned into three sections to suit any occasion. Size (m): 252 sqm
A semi alfresco dining area, which can be transformed into your own tropical oasis for beautiful receptions or corporate functions.
A great back drop for a tropical BBQ with your own private designated chef, your guests will be enjoy good company and delicious food under the stars.
A great back drop for a tropical BBQ with your own private designated chef, your guests will be enjoy good company and delicious food under the stars.
The resort was well located with beautiful gardens. Service was great and amenities were good. The only downside would be the outdated room. If they updated with a smart TV and a better fridge (one that has a freezer that works) it would have notched up another star. Over all though very happy with our stay
We stayed here from the 20th - 25th of December, and just came home this morning. The rooms were okay, although the sheets had some sort of markings on them, there was a lot of mould in the showers, the lamp shade and the curtains in front of the glass door were also very dirty. The manager that served us in the restaurant was friendly and approachable, and the girls at the front desk were super bubbly and helpful. We enjoyed our stay overall, although I felt that the cleanliness of the rooms were disappointing.
Had a family of 7 stay here and we had 3 rooms. First once we checked in we were told the wifi is down. Then we got to the rooms and none of the internal phones worked. Along with no wifi there is limited mobile phone reception also. Then one of the rooms had a complete drain blockage in the shower and we couldn’t use that bathroom. Then the air conditioner in the kids room wasn’t working. We were told it would be fixed on Saturday and they called an external technician to replace the unit. At 3pm once we finally saw maintenance on Saturday they told us no one was replacing the unit until Tuesday after we checked out. If we had known this we would have left the hotel and booked elsewhere as it is 35+ degrees each day and boiling hot. The kids sweat themselves to sleep it’s awful. There are also no fresh towels anywhere for the rooms or even for the pool so you are reusing room and pool towels. Absolutely disgusting! Then the pool area has zero mattresses for the pool chairs, you’re sitting on hard slats. Not an ideal place for a holiday. Not to mention the dirty rooms and cockroaches and bugs everywhere. Extremely disappointed is an understatement. Even if it was free it would have been horrid. However the staff are very friendly and trying to help, unfortunately they are stretched too thin.
Great location if you don’t want or need to be right in the centre of town. Room & resort was clean, but the only downfall was the apartments aren’t soundproof like some hotel rooms are, so afternoon naps are interrupted by a lot of noise. Breakfast was practical & convenient, but not fancy. Enjoyed it here, especially the swim up bar.
So when we arrive we checked in the reception was polite but very scripted and not warm. We get to our room which is fine nothing special the king bed was 2 singles joined together the one on the right the springs were gone the sheets also did not fit very well! The bathroom although appears fairly clean but there was evidence of black mould. The room did smell slightly musty. The sink in the bathroom was very slow to drain and the toilet was constantly filling. There is also a broken plug socket in the room. The wardrobe smelled damp. There was a door through to another room but it was not locked on our side which made me feel unsafe we wedged it shut ! The Wi-Fi was a bit crap but we were warned about this by our friendly check in robot. She informed us it was due to rain! We walked around the building and gardens and the place was very run down there were weeds growing out of the side of the building crumbling concrete and rust it looked unloved. Sadly no amount of paint will fix this as it is too far gone. We were out all day and when we got home the room hadn’t been serviced. They give you very limited tea and coffee in the room with the tiniest cups and the saucer didn’t match. No bath robes or slippers (It’s the little things people) The buffet breakfast was awesome very friendly staff all you can eat but sadly you have to pay for a decent coffee as the instant is terrible. It’s very far out of town we will not stay again sadly due to the poor attention to detail the black mould health risk and location
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